Key Account Manager - Chemical
马士基有限公司ShanghaiUpdate time: August 1,2019
Job Description
上海市 黄浦区

Principal Accountabilities/Responsibilities

Accountable for delivery of New Business targets from Maersk GCA in the specific accounts to achieve increased revenue and margin growth – while maintaining and growing existing business accounts through the addition of value-added tools, products, services and relationships. ? Accountable for securing new contracted customers for both Freight/L&S and other Maersk products through ongoing strong management of a robust sales pipeline. ? Responsible for target customers’ RFQ preparation and responses, solution design, value propositions, client presentations, gathering Maersk capability information (case studies/references), maintaining information on what we do globally for clients today, and providing input on client requirements with unique solution proposals. ? Accountable for developing customer relationships with senior decision-makers and introducing them to key Maersk executives through well-planned and coordinated customer events and QBRs or other means. Able to demonstrate quantitatively how Maersk can bring customers’ strategies to life, while detailing specific qualitative competitive advantages of working with Maersk. ? Responsible for ensuring the sales pipeline is updated properly with high data quality in SFDC to ensure accurate reporting and analytics. Able to support and materialize sales leads from overseas sales and further develop for GCA profit. ? Accountable for ensuring that customized customersolutions are fully-scoped, with robust pre- and post-sales engagements and commitment from internal pursuit team members, enabling flawless execution of the sold value proposition. All contracts and agreements for each customer solution to be vetted and authorised by all respective signatories from both internal and external parties, in line with Maersk corporate guidelines, policies, procedures and ethics. ? Accountable for the implementation and compliance of all relevant commercial ‘ways of working’ blueprints and all associated tools, including (where relevant) Account Management plans and Pursuit Plans, to continuously drive results from Existing and New Solutions Customers ? Accountable for supporting the resolution of reported Solution customer issues, including interventions with customers to resolve escalated issues. ? Accountable for also ensuring commitments to volumes are met (with proactive interventions in the event of deviation from agreements, and renegotiations thereafter, where necessary). ? Encouraged to build and leverage external network to bring increased awareness about Maersk’s global brand and specific capabilities in local markets, with a key focus on our global network and customer support. Maersk Sales Page 2 of 2 Classification: Confidential ? Accountable for ensuring that IOP/SOP’s / contracts / agreements for all customers within the Solutions portfolio are comprehensively documented, maintained and appropriately communicated to all relevant internal and external parties.


We are looking for:

10+ years in a customer facing sales role within the logistics industry; passionate about engaging and serving customers ? At least 5 years Selling to MNC customers at the “Regional Director Level” experience is essential with ability to understand how supply chain solutions may be leveraged to deliver strategic intent across all functions of a client’s business ? An expert understanding of logistics and Ocean/forwarding products, solutions, pricing and terminology, in the local market and industry. Experience in the latest Supply Chain Development solutions and offerings would be a plus ? Understands the competitive landscape, and can adjust approaches to customers as a result ? Proven track record of targeting, pursuing and winning large/midium opportunities, through both personal and collaborative selling efforts, in tendered environments through team work ? Strong presence and ability to communicate / present / consult with high level decision makers ? Familiar with solutions design and the complexity of matching client needs with flexible service offerings ? Proven track record in a matrix, multi-cultural organisation, building strong relationships and networking both locally and globally ? Strong business acumen (ability to apply commercial and financial understanding of solution value to both customer and Maersk), with experience in the business development process, including client needs identification and solutions design ? Well-developed, confident communication, persuasiveness, influencing, presentation and negotiating skills ? Self-motivated and performance-driven; strategic thinking with both short- and long-term planning skills; strengths in time management with regards to managing multiple objectives and priorities ? Able to achieve results through result-oriented strategy, along with team work, positive spirit cross-functional cooperation; ? Strong client retention and relationship-building skills from past and present experience in business development and sales exposure. Confident in offering consultative recommendations to clients that would results in long-term strategic value across business units ? Fluency in English and local language (where different) with ability to deliver clear communication on different organizational levels in both written and oral communications to gain buy-in and excitement with both internal and external stakeholders. ? Enjoy sales work and related reward/pressure

职能类别: 销售经理 大客户管理

关键字: Key account 销售 化工品 经理

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上班地址:黄浦区蒙自路757号歌斐中心25楼

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