MAIN PURPOSE OF ROLE

Reporting to the Area Vice President - Chronic Pain Therapies, the Key Account Manager is responsible for effectively implementing the DRG therapy commercial strategy with key providers while working with ambulatory surgery centers (ASC) in targeted markets to ensure patients and providers both understand the value of and have access to DRG therapy.

Key activities for success will include:

• providing DRG therapy education within local markets through education events with health care providers (HCP) and support staff,

• executing the commercial ASC strategy at the account level while acting as the primary contact for financial, sales, educational and service-related needs,

• serving as a technical DRG expert in target markets by providing DRG therapy case coverage for new or reengaged HCPs, and

• partnering and collaborating with Territory Managers and Clinical Specialists to ensure a strong working relationship through close communication, thoughtful planning, and focused execution.

MAIN RESPONSIBILITIES

• Construct business plans for top accounts and key opinion leaders (KOLs) with quantifiable key performance indicators and timelines for achievement.

• Contact, visit and build lasting relationships with ASC executives, physicians and others in assigned markets that will lead to the purchase of Abbott Neuromodulation products.

• Participate in the contracting process of Abbott Neuromodulation products, specifically DRG therapy.

• Partner with Enterprise Accounts to seek unique solutions to complex negotiations.

• Provide medical professionals with information and training on the use of Abbott Neuromodulation products, specifically DRG therapy, through staff education, in-services and technical troubleshooting.

• Gather and study information about competitive products and monitor competitor sales practices, prices and products.

• Analyze sales data; prepare quarterly business reviews and perform required administrative sales duties in a timely manner (training, expense reporting, inventory counts, etc.)

• Lead complex and/or high-risk account management with input from key internal stakeholders and field sales personnel.

• Achieve sales targets through efficient and effective sales cycle management.

• Manage all physical inventory which they are assigned.

• Remain current on developments in chronic pain, regulatory requirements, as well as industry trends.

• Maintain positive, collaborative relationships with functional business partners as well as field personnel.

• Attend trade shows and/or conferences for customer meetings.

• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Abbott policies, operating procedures, processes, and task assignments. • Perform all other duties and responsibilities as assigned.

Education Level: Bachelor's Degree

Experience/Background

4 or more years of experience in medical devices with demonstrated knowledge of industry policies and regulations

• 2 or more years of experience working with complex devices, preferably in the medical devices and/or neuromodulation

• 2 or more years of experience leading by influence in a dynamic, matrixed organization

• Comprehensive understanding of Chronic Pain Therapy technologies

• Exceptional verbal and written communication, negotiation, sales, and interpersonal skills

• Demonstrated success delivering value-based messaging to executives, HCPs and support staff

• Previous sales leadership experience is a plus.