Kwee Zeen International Restaurant Asst. Manager/Supervisor

Primary Responsibilities主要职责

• Quality: Ensure complete guest satisfaction as top priority at all times. Be responsible for the preparation of outlet. Ascertain guest satisfaction by approaching and inquiring with them during the operation. Enforce grooming policy to ensure that ambassadors report to work punctually in accordance with the roster.
• Communication, Training and Development: Assist the Outlet manager with induction, training, coaching, counseling and development of associates. Be familiar with all current menus and beverage lists. Also to conduct daily training topic. Be completely conversant with all items and services available within the entire Hotel.
• Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.
• Financial: Maintain a cost conscious attitude. Monitor changes to the volume of business and react accordingly. Monitor restaurant reservations and booking ensuring they are recorded and processed according to established outlet procedures.

• 质量: 保证让客人满意, 负责餐厅营业前的准备工作, 接触客人询问客人的满意度, 坚持着装制度保证员工的勤务按时报告。
• 沟通、培训和发展：协助经理进行员工的入职培训、培训、辅导、咨询和发展； 熟悉所有当前的菜单和饮料清单；进行日常培训主题；完全熟悉整个酒店内提供的所有项目和服务。
• 完成周期餐厅内视察，检查餐厅的整体情况，固定设备的修理，试用及操作设备，有必要的情况下申请设备维护。
• 财务: 保持价钱意识的态度, 控制生意的影响和起伏,控制餐厅的预约确保是按适当的步骤进。

Knowledge and Experience知识和经验

• Excellent organizational skills.
• Strong oral and written communication skills.
• More than 3 years international hotel five-star hotel food service industry management working experience, with strong store provided practical experience.

• 优秀的组织技能。
• 优秀的英文听说读写能力。
• 有3年以上国际酒店五星级酒店餐饮服务行业管理工作经验，具有较强的店务实操经验。