.Establish relationships with local schools and colleges;
• Engage in social media to promote the hotel as best place to work;
• Deliver training on behavioural interviewing and selection to the heads of department and those responsible for recruitment;
• Identify high potentials through vertical and laterally movements within existing talent by providing recommendations for departmental transfer in accordance to their skill set;
• Assist in monitoring present and future trends in the local labor situation, social legislation and make appropriate recommendations.

.Conduct/review training needs analysis annually and budget accordingly;
• Plan training for future skill requirements and not just current;
• Ensure development and implementation of annual training plan training to address and narrow the peformance gap;
• Maximise the use of AccorHotels Academie programs to address gaps in performance;
• Deliver all brand customer service and quality standards training to all members of the team;
• Maintain accurate reporting on the the training delivery and learning programs implemented; 
• Evaluate the effectiveness of the training for ROI and ROE;
• Seek feedback from participants and their managers for effectiveness of learning and development programs;
• Create a learning environment where each person has a personal development plan;
• Follow up talent after attending AccorHotels Academie training programs to support the application of learning on the job;
• Co-ordinate cross exposure and project based learning for star talent;
• Ensure all talent have access to learning opportunities; 
• Participate actively in the Certified Trainers Network