LAS ISG Customer Support Analyst
LenovoMonterrey, nuevo leon, mexicoUpdate time: April 28,2021
Job Description
Position Description:
Position Description: We are looking for self-driven and self-motivated
individuals who thrive in a truly global company and culture. Come put your
career on the fast track with the fastest growing Technology company in the
world!!
Lenovo is seeking a Customer Support Representative whose responsibilities
include working with internal and external customers and Key Distributors
related to ISG (Infrastructure Solutions Group) business. Position requires
positive attitude, teamwork and ability to work with key cross functional
teams located in different countries from Latin America.
The Customer Support Analyst is responsible for supporting Lenovo internal and
external customers (Large Enterprise Direct, Mid-Market, Business Partners)
from Latin America in a variety of order management roles, including:
\- Cash Application
\- Order Entry
\- Billing and Incentives
\- Customer Master record
\- CBSO Billing
\- Field Support and ESD Support
This team has daily interactions with Sales Teams, Sales Operations, Finance,
Pricing, AR and other CF/Supply chain areas.
#### Position Requirements:
Ideal candidate will have:
\- Proficient Spanish language with solid verbal and written communication
skills (English is a plus)
\- Excellent organization skills
\- Proficiency using Excel, Word and Outlook
\- Team Player with positive “can do” attitude
\- SAP Knowledge is a PLUS
\- VBA Knowledge is PLUS
\- Must be self-driven and able to work independently while focused on
delivering results
\- Must have ability to work in a fast paced environment and multi-task
quickly and efficiently
\- Prior experience in a Global Company is a plus
\- Bachelor’s degree preferred
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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