Position Description: • Represent LAS services at WW level for BMS Business Transformation (BT) • Propose and execute initiatives to improve services operations • Lead project management to support of cross-tower initiatives aligned with services strategy (cost reduction, operational efficiency and CX improvement) • Establish monthly BMS to control project´s deployment • Be an influential leader to facility the implementation of strategic initiatives that involve different teams (break silos) • Drive initiatives to decrease annual spend on Services Operations budget • Ensure all WW initiatives are deployed in the region according to requirements and timely. • Work with WW teams to identify projects needed in LAS region and work with them an different local owners to ensure appropriate deploy. #### Position Requirements: Minimum Requirements: • A Bachelor’s degree in a related field • At least 5 years of experience in Project Management, IT Services or Service Delivery. • Proven ability to support and deliver IT Services business with hands-on experience and deep knowledge of Project Management and Service Management. • Advanced English level (B2) Preferred Qualifications: • Strong knowledge of operations and support services processes • PMP certification We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.