Job Title: LMS Administrator

Career Level – C3

Location: TRIL Chennai

Job Summary

At AstraZeneca we turn ideas into life changing medicines. Working here means being ambitious, thinking big and working together to make the impossible a reality. We’re focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of medicine and bring big new ideas to life.

Global Commercial Operations supports AstraZeneca’s global brand teams and marketing companies to deliver quality commercial content to external partners, including doctors, healthcare professionals and patients. We do this by promoting, producing and publishing best-in-class commercial content for marketers and our global sales force and embedding a digital compliance capability across the organisation.

In order to deliver our Global Commercial Operations vision, we are looking for hardworking fresher individuals who are quick learners, hardworking and results-oriented. The candidate should have attention to detail and eagerness to learn while possessing good written and verbal communication and should be a great teammate. Learning Shared Services trainee will be trained in LMS, LCMS and LxP (Saba, Xyleme and Degreed). They support customers and end user by working with individuals and administrators in the field to register, support e-learning and training/learning service requests. They also work with various levels of operations by providing training and compliance reports. The Candidate will create/edit engaging learning content files consistent with client branding accompanied by Instructional Design or adult learning principles. The candidate will also be responsible for developing online training modules, collaborating with SME’s to keep content relevant and updated, handling LMS.

Accountabilities / Responsibilities

Digital Content Development

• Develop/edit course interface and instructional graphics and animations that illustrate critical concepts and desired learning outcomes, to be used in eLearning courses.
• Developing contents, assessment questions, exercise considering delivery method as e- learning.
• Translates instructional concepts from storyboard into interactive graphics or animations that reinforce the concepts specified by the instructional designer. Makes recommendations on approaches that enhance the quality of the learning experience.

Learning Administration

• Management of courses, creating courses, classes, curricula, certifications and enrolling users using the registration desk, individually and or batch processes (Prescriptive Rule) and creating audience type.
• Uploading various course content’s such as (SCORM, AICC, documents and Videos) into LMS, attach it to the learning event and validate it in different platform’s such as windows, Mac and Android (Mobile devices).
• Management of Job role, creating roles and assign it to the end users based on business requirement.
• Management of Pathway, Plan, Skills, Insights and Groups in Degreed platform.
• Communicate with various clients as needed in order to define requirements for a variety of training reports.
• Prepare, deliver and lead reports, recommendations, or alternatives that address existing and future issues related to LMS data
• Prepare, deliver and handle reports as requested from various business departments.

Documentation

• Develop and maintain training and job aids for users (learners, instructors and business unit administrators) of the system.
• Should involve in creating the quality related documents.
• Ability to resolve problems and provide support when problems occur with eLearning courses (SCORM) or other digital technologies (HTML5).

Quality Assurance

• Adhering to the quality process such as peer audit and manual testing the assets pre and post go live .
• Should contribute in creating the new quality process and documents.

System Maintenance and Operations

• Provide end-user assistance (applications, e-learning, training requests, and other areas as requested)

Education, Qualifications, Skills and Experience

Essential

• Bachelor’s degree or equivalent, experience with 0-2 years of overall experience.
• 0-2 years of experience in LMS environment (Preferred: Saba Cloud or Degreed or Xyleme).
• The ability to communicate how the training program and reporting works to support the business needs
• Strong oral and written communication skills
• Build productive working relationships with the business unit you support
• Communicate effectively and possess strong business writing skills
• Proficiency or ability to gain proficiency in eLearning software
• Excellent analytical skills, especially with clear sense of working attitude
• Effective organization and time management skills
• Strong understanding of the pharmaceutical / healthcare industry, market dynamics and major AZ business drivers

Desirable

• Working knowledge of Microsoft Office programs, Excel and PowerPoint experience required
• Working knowledge of Articulate and captivate authoring tools.
• Knowledge of HTLM 5, CSS, JavaScript and JQuery

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.