The Corporate Long-Term Retention (LTR) program is looking for an experienced engineer to be part of a team working in Intel's LTR Hub in Costa Rica. The Hub is where some of Intel products are stored in an active state, after being launched, to ensure ready and able to access when needed.

The Hub will provide Intel engineers around the world remote access to allow remote testing and debugging.

In this position, the engineer will work and support operators on installing and configuring VLANs, OS, software, and hardware; work with Information Technology to monitor and improve network performance, troubleshooting systems and basic network issues, engage with the Information Technology team for lab efficiencies and requirements. The engineer will work with Subject Matter Experts from different Business Units to translate their needs into requirements that IT can use to implement solutions.

The engineer must be familiar or willing to learn Intel lab network policies and practices and specific business unit hardware, testing configurations, and processes.

Behavioral traits desired:

• Resourcefulness and problem-solving aptitude.
• Strong communication and influencing skills.
• Self-motivated, assertive, and good tolerance of ambiguity

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

• Bachelor in Information Technology, Computer Science, or a related STEM discipline OR be an advanced student with less than 6 months of completing degree.
• LAN, VLAN and WAN, subnetting and OS patching on Windows/Linux.
• System/network security (e.g., intrusion detection systems) and data backup/recovery.
• Intermediate to Advanced English level
• Candidate must have unrestricted permanent right to work in Costa Rica
• Willing to work weekends and holidays, in compressed work week schedule.

1+ years of experience with:

• A System Administrator, Network Administrator, or similar role.
• Deploying virtual machines, PXE.
• Managing data and macros in excel and other simple databases
• Programing (Json, Java, SQL, Python, C++)

Preferred Qualifications:

• Experience debugging Hardware and Software.

Inside this Business Group

Enable amazing computing experiences with Intel Software continues to shape the way people think about computing – across CPU, GPU, and FPGA architectures. Get your hands on new technology and collaborate with some of the smartest people in the business. Our developers and software engineers work in all software layers, across multiple operating systems and platforms to enable cutting-edge solutions. Ready to solve some of the most complex software challenges? Explore an impactful and innovative career in Software.

Work Model for this Role

This role will require an on-site presence.