Job Description

 

• Title: LV Associate PM
• Location: Colombia (Remote)

 

RWS

 

The Enterprise Internationalization Group (EIG) is part of the RWS Group, a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.  

 

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.  

 

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.  

 

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).  

 

For further information, please visit: RWS  

 

About RWS Regulated Industries division

provides a full suite of language services exclusively for highly regulated industries such as Life Sciences, Healthcare, Financial services, and Legal industries.  This includes language solutions for clinical trial management and linguistic validation of Clinical Outcomes Assessments (COAs), insurance, retail, commercial and investment banking, compliance, mergers & acquisitions, and Litigation.

 

 

Job Purpose

The Associate LV Project Manager works closely with the team leader and collaborates with various departments.  He/she coordinates the creation of error-free, linguistically validated translations through a reiterative process of harmonization, back translation, expert review, in-country review, and cognitive debriefing.  The role communicates with clients and vendors related to day-to-day items such as clarification of work to be performed, project status updates, and providing timelines for delivery.

 

Key Responsibilities

 

• Manage client requirements, needs, concerns, production risks and requests
• Provide status reports on projects and serve as a primary point of contact to client on assigned projects
• Lead presentations educating clients about project steps, timelines, and deliverables
• Ensure client satisfaction by proactively seeking and offering solutions
• Ensure strict adherence to deadlines, budgets, and the completion of high-quality deliverables
• Understands and adheres to company Quality Management System
• Lead the creation of workflows and project instructions for internal teams
• Perform administrative duties which include project closures and folder structure maintenance

Note:  The above description is illustrative of tasks and responsibilities.  It is not meant to be all inclusive of every task or responsibility. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

 

Skills & Experience

 

• Degree in Business, English, Foreign Language, Applied Science, or another related field
• Ability to provide leadership for employees and provide appropriate guidance when needed
• Ability to resolve customer service and production issues in a professional and efficient manner
• Quality focus and detail oriented
• Knowledge of Microsoft Word, Excel, PowerPoint
• Multi-tasking and ability to work under time pressure

 

 

 

 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

 

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

 

 

 

RWS Values 

 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.