The Role
The Associate LV Project Manager works closely with the team leader and collaborates with various departments.  He/she coordinates the creation of error-free, linguistically validated translations through a reiterative process of harmonization, back translation, expert review, in-country review, and cognitive debriefing.  The role communicates with clients and vendors related to day to day items such as clarification of work to be performed, project status updates, and providing timelines for delivery.

Key Responsibilities: 
* Manage client requirements, needs, concerns, production risks and requests 
* Provide status reports on projects and serve as a primary point of contact to client on assigned projects
* Lead presentations educating clients about project steps, timelines, and deliverables
* Ensure client satisfaction by proactively seeking and offering solutions
* Ensure strict adherence to deadlines, budgets, and the completion of high-quality deliverables
* Understands and adheres to company Quality Management System 
* Lead the creation of workflows and project instructions for internal teams
* Perform administrative duties which include project closures and folder structure maintenance

Key Skills and Experience Requirements:
* Degree in Business, English, Foreign Language, Applied Science, or another related field
* Ability to provide leadership for employees and provide appropriate guidance when needed
* Ability to resolve customer service and production issues in a professional and efficient manner
* Quality focus and detail oriented
* Knowledge of Microsoft Word, Excel, PowerPoint
* Multi-tasking and ability to work under time pressure

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.  
 
As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. 

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.