Associate LV Project Manager 

Colombia

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

 

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

 

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

 

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

 

For further information, please visit: www.rws.com

 

RWS Regulated Industries division:  provides a full suite of language services exclusively for highly regulated industries such as Life Sciences, Healthcare, Financial services, and Legal industries.  This includes language solutions for clinical trial management and linguistic validation of Clinical Outcomes Assessments (COAs), insurance, retail, commercial and investment banking, compliance, mergers & acquisitions and Litigation

 

About The Role:

The Associate LV Project Manager works closely with the team leader and collaborates with various departments.  He/she coordinates the creation of error-free, linguistically validated translations through a reiterative process of harmonization, back translation, expert review, in-country review, and cognitive debriefing.  The role communicates with clients and vendors related to day-to-day items such as clarification of work to be performed, project status updates, and providing timelines for delivery.

Responsibilities:

• Manage client requirements, needs, concerns, production risks and requests
• Provide status reports on projects and serve as a primary point of contact to client on assigned projects
• Lead presentations educating clients about project steps, timelines, and deliverables
• Ensure client satisfaction by proactively seeking and offering solutions
• Ensure strict adherence to deadlines, budgets, and the completion of high-quality deliverables
• Understands and adheres to company Quality Management System
• Lead the creation of workflows and project instructions for internal teams
• Perform administrative duties which include project closures and folder structure maintenance

 

Note:  The above description is illustrative of tasks and responsibilities.  It is not meant to be all inclusive of every task or responsibility. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

 

Requirements:

• Degree in Business, English, Foreign Language, Applied Science, or another related field
• Ability to provide leadership for employees and provide appropriate guidance when needed
• Ability to resolve customer service and production issues in a professional and efficient manner
• Quality focus and detail oriented
• Knowledge of Microsoft Word, Excel, PowerPoint
• Multi-tasking and ability to work under time pressure

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS is an Affirmative Action Employer.

For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.