When you are a part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Location/Division Specific Information
Unity Lab Services provides a single source for integrated lab service, support and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
This position is located in West Hills, CA.

How will you make an impact?
As a Senior Site Specialist, you’ll be a part of the important work being done in the lab by supporting and servicing our customers onsite.

What will you do?

• Inventory Management:
  • Stockroom / POU (Point of Use) management, office supply and lab Kanban stocking, dispensing of product, and direction / coordination of affiliated stockroom activities. SAP material movement from a manufacturer perspective.
  • Perform on-site program replenishments and disbursements.
  • Perform stockroom duties to include receiving, put-away, stock rotation, cycle counts, adjust reorder points as needed, and other functions according to customer requirements.
  • Remove cardboard and trash as needed (detrashing).
  • Deliver direct shipment orders to end users.
• Media Functions:
  • Perform complex calculations based on molarity, percent by volume, dilutions, ppm, and ppb.
  • Prepare high quality specialized media, including buffers, agarose gels, and staging/receiving of oligo’s.
  • Perform specific tasks associated with media prep, including but not limited to pH titration, osmolality adjustment, sterile filtration techniques, and aliquots.
  • Archival of all completed documentation and log book forms with customer archiving group.
  • Perform equipment verifications and calibrations following customer and manufacturers protocols.
• Asset Management:
  • Perform Luminex instrument calibration and verification.
  • Perform Rees and Smart-Vue temperature monitoring and response.
  • Perform verification of new Thermometers.
  • Perform label printer 6-month maintenance.
  • Assist with coordinating quarterly calibrations to pipettes.
• Sourcing/Order Management:
  • Perform order entry, order expediting, customer service call resolution, return goods authorization, processing of backorders.
  • Facilitate vendor and customer interaction, problem resolution, executing 3rd party & agent buys.
• Assists in organizing the staff and workload to meet or exceed productivity performance standards for UnityTM Lab Services. Provides functional supervision to team members by performing site coverage as needed. May assist in the cross training of associates and the training of new hires.
• Directs the workflow of the team in support of contractual obligations and in line with established best practices.
• Acts as subject matter expert to answer employee, customer and sales representative’s questions and resolve problems.
• Assists with data collection, report generation and site metric development in support of contractual obligations and best practice methodologies.
• Follow well defined procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Site Supervisor/Manager (and Team Lead) regarding daily duties.
• Independently makes decisions and utilizes available resources to meet customer requirements.
• Performs other duties as assigned.

How will you get here?
Education

• High school diploma or equivalent required

​Experience

• 1 – 2 years experience working in a laboratory environment.
• 3-5 years of progressive relevant experience required
• Experience in a GMP environment preferred

Knowledge, Skills, Abilities

• Ability to prepare high quality specialized media, including buffers, agarose gels, and staging/receiving of oligo’s.
• Detailed knowledge of customer pricing agreements and relevant systems.
• Detail oriented, problem solver, promotes team environment
• Strong customer service mindset
• Ability to effectively support and communicate with various levels of personnel at the customer site
• Ability to work effectively with a diverse cross-functional team
• Process improvement mindset
• Demonstrable verbal, written communication skills in English
• Demonstrable presenting skills

At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.