Primary Responsibilities

Operation

 

• Process laundry by either washing, dry cleaning or pressing according to department standards and procedures

 

• Use laundry equipment as per instructed and maintain them in a proper state of cleanliness

 

• Report stains or torn laundry, as well as any items left in pockets or jewelry on clothing before beginning the process of cleaning

 

• Weigh all laundry prior to loading into machines

 

• Ensure usage of solvent, laundry and spotting chemicals are as per as protocol

 

• Pay particular attention to any items that require pre-wash soaking

 

• Mark all items for laundering, pay attention to room numbers and sequences

 

• Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc.

 

• Ensure working area is kept clean and organized

 

• Present guest and staff laundry as per instructed

 

• Carry out valet services as needed including delivery of linen

 

Other Responsibilities

 

• Be well versed in hotel fire & life safety/emergency procedures

 

• Attend all briefings, meetings and trainings as assigned by management

 

• Maintain a high standard of personal appearance and hygiene at all times

 

• Perform other reasonable duties assigned by the assigned by the Management

 

• Establish and maintain effective employee working relationships