Role Description:

Working as Lead AV Install Engineer you will be a central part of a team delivering industry-leading audiovisual systems installations. Onsite you will set the bar high, delivering your work to a meticulous standard. Advising and closely coordinating with others, including the project manager, you will be part of the team delivering first-class installations in an economical and timely manner. 

You will be supported by, and be working closely with multiple parties including Astreya AV control systems programmers, colleagues in project management, our systems design and project engineering teams, and our logistics support operatives. You will also be responsible for managing a team of AV engineers onsite, assigning them tasks each day and reporting project progress to the project manager.

Responsibilities:

• Provide end-to-end system lead engineering and commissioning and quality assurance on a wide range of integrated audiovisual and video conferencing technologies in both the corporate and public sectors. 

• Have a major input to the success of a project and play a pivotal role in the future success of the company. 

• Take ownership of the delivery of the AV systems integration and commissioning process, both on the projects you are assigned to and generally, analyzing, documenting and implementing best practices for installation, commissioning and pre-commissioning work.

Main Duties:

• Install, commission and quality assure audio and audiovisual installations to an excellent standard. 

• Produce system configuration documentation and ensure fully operational audiovisual systems. 

• Perform quality assurance checks on installations and identify any issues that need resolving, and work in close collaboration with the AV integration team and the project manager to ensure they are resolved. 

• Responsible for fault finding and technical resolution during the commissioning phase, escalating to third parties where necessary. 

• Manage the installation team with onsite tasks and to collaborate closely with the programmer, and in some cases the client, in order to establish and share the brief for the control systems. 

• Conduct off site testing and configuration. 

• Work through software control systems to identify programming snags. 

• Deliver system training to end users. 

• Perform maintenance visits, on-going technical support and provide advice and information to colleagues in the support team.  Communicate effectively to peers, management and customers.  Review and update system schematics, cable schedules etc.; create O&M documentation and ‘as built’ versions of the technical documents for future internal reference.  

• The development of junior audiovisual engineers / trainee commissioning engineers.

• Feedback to systems design team regarding products and design, and any other lessons learned on a project. 

Additional Duties (As & When Required):

From time to time, the post holder will also be required to perform additional duties as listed below:

AV Meeting Room Support

• Ensure all multimedia/presentation rooms are maintained in good working order

• AV equipment set-up and support

• Presentation/multimedia meeting room support, including duration support

• Assist with support for multimedia broadcasting

• Quick response to emergency/ad-hoc requests

Faults & Room Checks

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure

• Ensure that all faults are reported in the correct way and in a timely manner

• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly

• Providing first-line support, including on-the-spot diagnosis and rectification of minor faults and problems as and when they occur.

• Carry out all power down/up when required, usually involving out-of-hours overtime commitments

Experience & Skills Required:

• A positive attitude, a ‘can-do’, ‘team first’ approach to your work.

• Flexible approach to working schedules to include out of hours (early or late) and weekends

• Working unsupervised

• Read and understand AV schematics

• Data gathering, reporting, metrics and administrative skills

• AV / VC Systems Knowledge in a Corporate environment ( Microsoft Teams, Zoom, Google Meet, Cisco, Blue Jeans, Pexip, etc.)

• Understanding of TCP/IP networking

• Understanding of different audio and video protocols and codecs required

• Ability to draft and present technical reports in English

• Skills and experience that make you proficient in installation and commissioning of modern audio, videoconferencing and AV systems.

• An understanding of the end-to-end complexities of an audiovisual and video installation project.

• A proven track record in field-based audiovisual installation and commissioning tasks, maintenance and operation.  

• 3 years+ in a similar senior position. 

• Comprehensive knowledge of a range of VC and integrated audio equipment. 

• Background in leading teams in delivering VC or AV solutions. 

• Industry or manufacturer certifications highly advantageous.

COVID-19 Vaccination Requirement: In order to protect the health and safety of all onsite employees, proof of full vaccination is required.

• Minimum 3 years of experience in a similar senior position. 
• Audio Visual / Video Conferencing Systems Knowledge in a Corporate environment ( Microsoft Teams, Zoom, Google Meet, Cisco, Blue Jeans, Pexip, etc.)
• Ability to read and understand AV schematics
• Experience Data gathering, reporting, metrics and administrative skills
• Ability to understand of the end-to-end complexities of an audiovisual and video installation project.
• Must have an strong understanding of TCP/IP networking
• Must have an strong understanding of different audio and video protocols and codecs. 

Physical Demand & Work Environment

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively 
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

What can Astreya offer you?

• Employment in the fast-growing IT space providing you with a variety of career options
• Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
• Introduction to new ways of working and awesome technologies
• Career paths to help you establish where you want to go
• Focus on internal promotion and internal mobility - we love to build teams from within
• Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
• Education Assistance
• Dedicated management to provide you with on point leadership and care
• Numerous on the job perks
• Market competitive compensation and insurance, health and wellness benefits