Lead Development Representative
HR departmentMumbai, 400710 in (primary)Update time: June 29,2023
Job Description

 

RWS

RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.  

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.  

We work with over 80% of the worlds top 100 brands, more than three-quarters of Fortunes 20 ‘Most Admired Companies’ and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.  

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).  

For further information, please visit: RWS

 

 

Key Responsibilities 

The primary role functions of the Lead Development Representative include:

  • Leads Generation
  • Qualify inbound leads
  • High-volume cold calling to establish new, high-quality prospective clients and contacts.
  • Generate new leads for the sales organization to pursue through social platforms, such as LinkedIn.
    • Receive pre-determined groups of prospects back from field sales for further nurturing using both telephone and email.
  • Utilize modern selling and marketing techniques and tools to communicate effectively with key business decision makers. This includes leveraging digital communications (phone, email, and chat) to build relationships with potential prospects to develop and create sales accepted leads.
  • Qualified Business Opportunities Generation
    • Identify and develop new opportunities for the India sales team to pursue.
    • Qualify prospects against established criteria prior to passing them to sales as a qualified lead that leads to a sales accepted lead (SAL)
    • Developing qualified sales opportunities that result from converted marketing generated leads.
  • Update and meticulously maintain CRM database.
  • Market and account research

Minimum Requirements:

  • Min. 3 years of tele-prospecting / tele-qualifying
  • Fluent in English and Hindi, it’s better if you know a little bit of Chinese.
  • Demonstrated track record of success as inside sales representative
  • Bachelor’s Degree required (a combination of education and experience will be considered.)
  • Business-to-business (B2B) sales experience with a technology company is preferred.
  • Familiarity with marketing automation and SalesForce CRM
  • Effective verbal and written communications skills.
  • Ability to adapt to changes in roles and responsibilities and work independently with limited direction in a fast-paced environment.
  • Based in Mumbai

Key Skills

  • Strong verbal, written communication and presentation abilities.
  • Active listening to assess prospect needs and opportunities.
  • Able to perform prospect and account research to prepare for calls.
  • Discipline to maintain high call volumes (minimum of 50 outbound calls per day).
  • Ability to articulate relevant value messaging across various buying roles.

 

 

Life at RWS - If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

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