Lead Manager, Client Processing
BNY MellonLake maryUpdate time: September 1,2021
Job Description
Client Processing - M2 Manages a small to medium Client Processing team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution. Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks through other managers or professionals. Oversees Client Processing to ensure transactions are handled correctly and timely. Utilizes MIS reporting to ensure correct and timely processing. Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented. Recruits, directs, motivates and develops staff, maximizing their individual contribution, professional development and ability to function effectively with their colleagues as a team. Provides input into departmental budgets and planning. May develop business plan for team/group operations. Manages a Client Processing team. Contributes to the achievement of team objectives. Qualifications Bachelors degree or the equivalent combination of education and experience is required. 5-7 years of total work experience is preferred with at least 0-1 years in management. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location: United States-Florida-Lake Mary Internal Jobcode: 70601 Job: Asset Servicing Organization: Global Transfer Agency And AIS-HR12844 Requisition Number: 2109872

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