Client Processing - M2 Manages a small to medium Client Processing team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution. Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks through other managers or professionals. Oversees Client Processing to ensure transactions are handled correctly and timely. Utilizes MIS reporting to ensure correct and timely processing. Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented. Recruits, directs, motivates and develops staff, maximizing their individual contribution, professional development and ability to function effectively with their colleagues as a team. Provides input into departmental budgets and planning. May develop business plan for team/group operations. Manages a Client Processing team. Contributes to the achievement of team objectives.

 

This managerial position is within the Operations function of the Company, supporting the Depositary Receipts business line. BNY Mellon’s Depositary Receipts business is a global business that operates in 60 countries, allowing issuers in those countries to access the deep capital markets of the US and UK and allowing investors the ability to invest in those countries via the DR. The position itself will be in a team that will perform various tasks and processes which support the business’ issuer clients, brokers, and investors.  Get to know more about the DR business at www.adrbnymellon.com.

 

Qualifications

Bachelors degree or the equivalent combination of education and experience is required. 5-7 years of total work experience is preferred with at least 0-1 years in management. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-New York-East Syracuse
Internal Jobcode: 70601
Job: Operations
Organization: Depositary Receipts Operations-HR06123
Requisition Number: 1916257