The Lead Pricing Agreement Representative is responsible for ensuring compliance to company’s revenue recognition policies for the booking of orders. The primary responsibilities of this position include: reviewing, analyzing, and interpreting customer purchase orders, sales agreements, quotes, pricing agreements, contracts and customers’ terms and conditions to evaluate and identify potential revenue recognition conflicts.
Responsibilities include but are not limited to:
• Ensures compliance to company’s revenue recognition policies and SOX controls for the booking of orders
• Reviews, analyzes, and interprets customer purchase orders to evaluate and identify potential revenue recognition issues (i.e. complex language omissions of data, necessary additions, language changes)
• Reviews customers’ terms and conditions for business acceptability and
conformance with company policy, receives guidance from Finance and Legal, when appropriate
• Collects and reviews documentation (i.e. proof of delivery, customer acceptance) to ensure revenue recognition conditions have been met prior to recording the sale.
• Documents work product using available systems and tools
• Provides oral and written communication to impacted departments
• Provides ongoing revenue recognition training and mentoring to Sales Operations and Sales employees
• Acts as liaison with internal and external auditors
Minimum Requirements/Preferred Qualifications:
• Must demonstrate judgment, tact and diplomacy in dealing with internal and external customers as well the ability to handle confidential and/or proprietary information.
• Works on assignments that are complex in nature where judgment is required in resolving problems
• Ability to work independently
• Accuracy is required in performing all functions of this position.
• Initiative and organization skills are extremely valuable. Must possess self-motivation, enthusiasm, and positive attitude and perform as a team player.
• Must have a working knowledge of several internal systems
• Must demonstrate the ability to identify and solve problems, and to multi-task under deadlines.
• Must be flexible with hours worked to support various department hours beyond typical business hours. Some Holiday work may be required.
• May serve in various teams according to business needs.
• Adhere to the mandatory overtime expectations of the RR team during periods of high volume, short-staffing, and/or End of Quarter and End of Year time frames.
• Knowledge of E1 orders and quoting in our Siebel and SFDC systems.
Education:
• Bachelor’s degree is preferred in Business Administration or a scientific discipline.
• 4 years of related customer service experience with order entry systems and process experience.
• Excellent written and oral communication skills are required.
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