Eaton's Electrical Sector, Critical Power & Digital Infrastructure (CPDI) division is currently seeking a Lead Product Reliability Technician to join our team. This position is based in Raleigh, NC. Eaton's Critical Power & Digital Infrastructure Division in Raleigh, NC is looking for a for a Lead Product Reliability Technician to support our three phase UPS products. This position is responsible for conducting failure analysis on returned three phase UPS equipment and parts thereof and determining the failure issue cause down to individual components. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Conduct failure analysis on returned three phase UPS equipment and parts to determine the failure issue cause down to individual components. Interact with team members from our service group, product engineering and quality team to report out on each failure analysis. This position is also responsbile for the tracking of samples from receipt through to disposal. Ensure prodcuts at the Service Technology Center are operating properly to support ongoing operations. Assist in diagnosing equipment issues as needed. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Associates degree in Electrical Engineering or equivalent from an accredited institution Minimum 1 year of relevant engineering experience Must be legally authorized to work in the United States without company sponsorship now or in the future. No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the work location will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation. Preferred Qualifications: Bachelor's degree in Electrical Engineering from an accredited institution Position Criteria: Ability to read and understand electrical schematics, understand installation, and operations manuals Ability to utilize basic hand tools (screw drivers, but drivers, sockets, wrenches, etc.) in order to remove and replace electrical components. Troubleshoot complex power electronics down to component level. Desolder and Solder small/large pitch components. Work independently and be able to escalate when required. Effective written and verbal communication skills What you’ll get from us: We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Engineering Region: North America – US/Puerto Rico Organization: CPDI CPS Critical Power Solutions Division Job Level: Entry Level Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: No Indeed Sponsored Job: Elec Amer