Lead Sales Associate - MAVERICK

At Fairmont Hotels & Resorts, our retail outlets reflect the luxury of our hotels and the authenticity of our destinations. We invite you to showcase your passion for engaging service as a Retail Lead, where your warmth and knowledge of our offerings will assist guests in re-creating our exceptional hotel experience in their own homes.

What is in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is your limit!

What you will be doing:

• Consistently offer professional, friendly and engaging service

• Positively and consistently demonstrates a neat, professional and fashionable image

• Attend to customers in a professional and polite manner while up-selling merchandise

• Build and maintain solid guest relationships through positive guest interaction

• Maintains positive and flexible working relationships with other departments

• All cashiering duties according to standards

• Provide basic sales techniques and promote merchandise to guests

• Partake in stock-take and month end inventories

• Ensure the shop is clean at all times while replenishing and replacing all product while following retail procedure

• Follow department policies, procedures and service standards including communication with management

• Follow all safety, loss prevention and merchandise handling policies as directed by management

• Other duties as assigned

Your experience and skills include:

· Previous experience within retail preferred

· Computer literate in Microsoft Window applications and or Point of

· Sales System, Micros is preferred

· University/College degree in a related discipline an asset

· Must be revenue driven

· Must possess a professional presentation

· Previous Hotel experience preferred

· Strong interpersonal and problem solving abilities

· Highly responsible & reliable

· Ability to work well under pressure in a fast paced environment

· Ability to work cohesively as part of a team

· Ability to work flexible shifts including, nights, weekends and holiday

Physical Aspects of Position(include but are not limited to):        

· Frequent standing and walking throughout shift

· Occasional lifting and carrying up to 20 lbs

· Occasional kneeling, pushing, pulling, lifting

· Occasional ascending or descending ladders, stairs and ramps

· Frequent standing and walking throughout shift

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS