Bring your career aspirations to life with AIA!

Responsible for providing FAM application development and support services to meet AIA's business needs

Position Objective :

• Attending to incidents & change requests from simple to complex

​Roles and Responsibilities :

• Managing production incidents request and meet the agreed service level agreement.
• Managing production change request and deliver as per agreed timeline.
• Have experience in preparing documentation e.g. functional specification, unit test script, user acceptance test script etc.
• Support end users in system usage and assist in raising overall SAP proficiency in the end user base and act as an SAP ambassador
• Support regional roll-out projects with SAP focus across the region
• Solution Manager usage as per change management policy processes
• Able to work independently with minimal supervision
• Working closely with functional manager & technical team

Minimum Job Requirements:

Education

• University / College graduate in IT or other relevant discipline

Experience

• 8 to 10 years of relevant experience in regional solution/system support with SAP focus across the ASPAC region
• Having experience in managing at least 3 or more consultants in projects or support Environment.

Special skills

• Strong understanding of Treasury and Risk Management module in the areas of Transaction manager.
• Have experienced implementing new products for money market, securities, derivatives, forex
• Able to implement FAM module for new company code
• FAM/Treasury background and knowledge to manage communication with large investment operation user base
• SLA familiarity and performance driven work culture
• Good communication & presentation skills
• Good problem solving and analytical skills
• A strong team player with positive attitude
• Have additional language skill in addition to English and Malay such as Korean, Thai or Mandarin or Cantonese is an added advantage.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.