Lead Tele-Marketing Representative
EATONQueretaroUpdate time: March 22,2022
Job Description
Job Summary The lead representative will drive high team engagement and performance by setting and adjusting priorities based on sales potential and ensuring that leads forwarded to the sales organization and channel are followed up on in a timely manner. The lead will follow up with distributors to close the loop on sales sent to them. The lead will be responsible for reporting out on current performance, challenges, and recommendations to improve performance. The lead representative will identify and implement best practices to improve the financial return from campaigns. Job Responsibilities Initiate contact with the lead determining best next steps Ensuring that leads forwarded to the sales organization are followed up on in a timely manner Reporting out on team performance, challenges, and opportunities Training new hires Implementing tele-marketing email qualificaton best practices Coaching, motivating, and driving consistent engagement for the tele-marketing and sales teams Promoting Eaton brand to create product understanding and awareness throughout outbound calls to prospective customers Document additional information on the lead and company within CRM Building rapport with prospects and accurately assess lead opportunity Identifying sales leads vs technical request and route contacts to the most appropriate resource Teaming with various internal organizations to efficiently route leads based on customer needs and expectations Nurturing with key customers to enhance long term business prospects Distributing marketing material to prospects and customers as required Document new processes, routings and contact charts as they are developed and discovered #LI-AR7 Qualifications Education level required Degree in Business Administration/Marketing/Commerce or similar Years and area of experience required Minimum 3 years prior technical marketing or sales experience preferred Knowledge of construction business preferred Knowledge of electrical power distribution products preferred Technical knowledge Knowledge of CRM software Strong knowledge of Microsoft Office (word, excel, email, internet) Strong listen, written and verbal communication skills Soft skills Drive for results Makes Decisions & Solves Problems Demonstrates a Collaborative Style Promotes and Champions Change Business Acumen Pursues personal development Strong work ethic, flexibility, and a desire to actively contribute to the group’s success Ability to prioritize multiple tasks Team player What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: Latin America Organization: Corporate Sector Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: Relocation from within hiring country only Travel: No
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