Primary Responsibilities 

•    To plan, control, coordinate and participate in the training of the employees of the organization. 
•    Ensure that training develops skills, enhances productivity and quality of work. 
•    Establish orientation, training, developing and evaluating systems for the employees.
•    To design, develop, plan, administrate and implement an effective and systematic training activities and programs for all levels of staff.
•    Assess training requirements for the employees and create suitable programs to meet the requirements. 
•    Ensure to create a positive learning environment
•    Keep abreast of the latest information on innovations in trends in Hospitality.

Operational Management

•    Develop training and development model and determine the training and development needs that link directly to organizational business goals and objectives. 
•    Develop, direct, and evaluate the training programs, as per the requirements. 
•    Evaluate training/instructional materials, teaching aids, and devices in order to fulfill the requirements. 
•    Conduct training needs assessments and recommend training programs. 
•    To ensure that all training records, and training passports are maintained and updated as and when required.
•    Ensure optimum service through the effective communication of policies and procedures to all employees.
•    Develop and train the employees on new programs and company initiatives.
•    To liaise with Schools / Colleges / Universities concerned and arrange the recruitment / selection of the Management and Industrial Trainees.

Knowledge and Experience

•    Bachelor’s Degree in Human Resources Management / Hotel Management
•    Minimum 4-6 years of Learning and Development experience
•    Excellent reading, writing and oral proficiency in English language
•    Proficient in MS Excel, Word, & PowerPoint
 
Competencies

•    Strong leadership, interpersonal and negotiation skills
•    Excellent communication and customer contact skills
•    Ability to multi-task, work well in stressful & high-pressure situations
•    A team player & builder