Learning & Development Manager
AccorChennaiUpdate time: June 22,2022
Job Description
  • Conduct/review training needs analysis annually and budget for Novotel Ibis Chennai OMR and Novotel Chennai SIPCOT;
  • Plan training for future skill requirements and not just current;
  • Ensure development and implementation of annual training plan training to address and narrow the peformance gap;
  • Maximise the use of AccorHotels Academie programs to address gaps in performance;
  • Deliver all brand customer service and quality standards training to all members of the team;
  • Maintain accurate reporting on the the training delivery and learning programs implemented;
  • Evaluate the effectiveness of the training for ROI and ROE;
  • Seek feedback from participants and their managers for effectiveness of learning and development programs;
  • Create a learning environment where each person has a personal development plan;
  • Follow up talent after attending AccorHotels Academie training programs to support the application of learning on the job;
  • Co-ordinate cross exposure and project based learning for star talent;
  • Ensure all talent have access to learning opportunities;
  • Participate actively in the Certified Trainers Network

 

 

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