Position Description: The Lenovo Learning Management System (LMS) Administrator is a key member of the Talent Management (TM) Group in HR. This role is responsible for working on a global team that develops and manages all aspects of the LMS, Saba. The Talent Management team supports the lifecycle of talent at Lenovo, from hiring, to development, to engagement. For this role, we are seeking someone with a profound curiosity to solve problems, a customer-focused mindset, and ideally someone who has learning and development experience. The LMS Admin will approach the system with the mindset of total ownership. They possess the most system knowledge. If the answer is not known, they can quickly find it. Their collaborative spirit makes them effective with a diverse set of stakeholders within HR, from the business and from other training teams. They bring a hunger for continuous improvement to ensure the best learner experience, to push future-focused enhancements, and to align with other HR digital transformation initiatives. If this sounds like you, please apply now to potentially join our amazing team and drive the digital learning strategy of Lenovo forward. #### Position Requirements: Position Requirements The successful candidate's responsibilities will include, but not be limited to: • Lead all administrative and technical aspects of the Saba LMS system, including uploading content, creating courses & curricula, testing, assigning, maintaining, and reporting on learning content • Support LMS maintenance, troubleshoot issues, and complete Help Desk tickets within required service level agreements (SLAs); drive to solution by escalating with the vendor and Lenovo technical support; take actions, whether technical, training or communication to prevent these issues from occurring again • Project manage company-wide mandatory training initiatives while working with key stakeholders on the communication and reporting plans • Pull and interpret monthly metrics to understand what is occurring within the system; leverage data to better understand learner needs, drive system utilization, and constantly improve user experience • Actively engages with the team and maintains an awareness and understanding of the broader TM team initiatives so they can see opportunities for alignment and collaboration • Perform routine audits on learning content to ensure performance and quality assurance • Provide consulting guidance to business groups about how to leverage system for learning campaigns and support business requirements around employee development • Create, deliver, and maintain all system training and training documentation including job aids • Work with a variety of third-party content providers and e-learning vendors; ensure content works on the systems and fits Lenovo’s technical requirements • Proactively develops new skills in alignment with LMS functionality, features, and tools; test release functionality, educate stakeholders on functionality and determine implementation plan • Make recommendations for future improvements to content management, workflow processes, and user experience • Display excellent analytical and interpersonal skills to identify issues, evaluate problems, policies, procedures and formulate system best practices; drive these standards through the LMS Council of super users • Act as an intracompany brand-ambassador for our learning system Additional Candidate Capabilities: • Aptitude to learn software and applications (we are seeking a candidate who has an aptitude for learning and understanding technology) • Detailed oriented with analytical thinking ability • Superior organizational skills • Ability to work independently and in a global team setting, while managing competing priorities • Demonstrates excellent people skills for working with both technical staff, executives, and end users Education/Experience: • 3+ years of Learning Management Systems administration experience is required • Experience with Excel, Word, PowerPoint and Teams is required • Saba LMS Certification is preferred • Bachelor's degree in Education Technology, Education Administration, Instructional Design, or a related field is preferred • Knowledge of design software and editing tools (e.g. Articulate, Camtasia, Captivate) is preferred • Some knowledge of HTML, SharePoint, JavaScript is also beneficial Position Location: • This role is based out of our Morrisville, NC office. Local candidates preferred. Remote employees will be considered so long as they can be available to work primarily in the Eastern US time zone and well as accommodate calls in China Standard time zone. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.