Leisure Attendant (Full Time)
Marriott Hotels Resorts /JW MarriottGwentUpdate time: November 1,2019
Job Description
Posting Date Nov 01, 2019
Job Number 19128394
Job Category Golf, Fitness, and Entertainment
Location St. Pierre Marriott Hotel & Country Club, St. Pierre Park, Gwent, Wales, United Kingdom VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

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St Pierre Marriott Hotel & Country Club offers its associates a competitive salary, gym membership, staff meals, car parking, birthday gifts, and generous global hotel and product discounts for you, your friends and family. 

This four star hotel has a focus on culinary excellence and provides staff with extensive, ongoing training and development.  Marriott International is the worlds’ largest hotel company and provides associates with exciting long term career opportunities.

Ideally placed in Chepstow, South Wales close to the M48, St Pierre is a picturesque location with two fantastic golf courses where no two days are the same.  With an exciting blend of guests and large events, our hotel is a great place to develop your skills, supporting weddings, prolific golf events, sports teams, extensive leisure facilities and great dining at our hotel's three restaurants. St Pierre creates Experiences to Write Home About.

 

 


St Pierre Marriott Hotel & Country Club offers its associates a competitive salary, gym membership, staff meals, car parking, birthday gifts, and generous global hotel and product discounts for you, your friends and family.

 

Leisure Attendants at our Marriott Hotels & Country Clubs specialise in providing excellent leisure facilities to guests.  As part of our family of associates you will host a blend of guests & events including weddings, golf, corporate guests & leisure visitors.

 

Job Summary

 

  • To professionally process all enquiries to establish the confidence of the customer

  • To process all bookings and reservations to maximize revenue opportunities

  • To implement and monitor all Club rules to ensure all revenue is correctly processed

  • To promote a Club ambience for Members and visitors to increase the appeal of the Health and Leisure facilities

  • To carry out other duties as may be required to ensure the Hotel Operation is properly maintained to provide total guest satisfaction

  • Provide a warm welcome to guests and professionally converse with them to ensure that they are at ease.
  • Maintain up to date knowledge of products and services to promote and answer guest queries
  • Maximise opportunities for upselling, including retail products, to contribute to departmental profitability.
  • Ensure all areas of the leisure department fully comply with all relevant Health & Safety regulations.
  • Complete closing duties as required including cash handling/banking in line with policy.
  • Undertake regular training and development as necessary
  • Report any maintenance or security issues to supervisors
  • To handle all duties according to hotel policies, procedures, internal rules and standards, conforming to cash handling procedures at all times.
  • Be knowledgeable about the daily operations/classes in the club.
  • To handle all messages and/or mail in the correct manner, ensuring confidentiality of guest/member information at all times.
  • To ensure that personal appearance and company/hotel grooming standards are complied with at all times.
  • To maintain tidiness in all Club areas and to maintain a tidy, safe and clean appearance of the Club and ancillary areas.
  • To ensure that the fitness equipment, fabric, furniture and fittings are maintained in an operational, clean and tidy condition at all times.
  • To assist with general duties in the Club, to ensure the smooth running of the department

 

 

This four star hotel is an enviable wedding venue which allows our therapists to provide a memorable experience for our guests and provides staff with extensive, ongoing training and development.  Marriott International is the worlds’ largest hotel company and provides associates with exciting long term career opportunities.

Ideally placed in Chepstow, South Wales close to the M48, St Pierre is a picturesque location with two fantastic golf courses where no two days are the same.  With an exciting blend of guests and large events, our hotel is a great place to develop your skills, supporting weddings, prolific golf events, sports teams, extensive leisure facilities and fine dining at our hotel's on-site Morgans Restaurant.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

 


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