Driving resolution to customer issues through use of debug skills and collaboration with other experts
Expert on enabling tools and collateral to help make customers' work easier and faster, and make your own work more impactful at scale
Voice customer requirements and preferences through advocacy within Intel, into various teams that develop, validate, and deploy products
Work collaboratively with key stakeholders to deliver aligned project/program deliverables
Other tasks may include: training facilitators, writing documentation, developing new product requirements or specifications, manage reports and indicators, running product experiments and pilots, issue database management.
Travel for customer visits, when, and as needed

A successful Linux OS Validation Tools Application Engineer demonstrates the values:

• Customer Obsessed - Motivated to drive customer success across technical and organizational boundaries and willing to identify and resolve both customer technical and relationship issues independently
• One Intel - Collaborative team player with strong interpersonal skills
• Fearless - Willing to adapt and operate in a fast-paced and constantly changing environment with a strong sense of task prioritization to maximize impact
• Truth and Transparency - Willing to clarify and drive vague or unclear requirements
• Excellent communication (verbal and written) with past experience writing documentation and delivering training presentations
• Inclusion - Willing to bring out the best in the team and others through supportive, positive role-modeling

Behavioral Traits:

• Strong analytical, debugging and problem-solving skills with ability to work in a cross-functional, multi-geography team environment.
• Demonstrated ability to identify technical problems, propose viable solutions, document and apply technical solutions.
• Customer interaction skills

Qualifications

Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:
A Bachelor's degree in Computer Science/Engineering, Electrical Engineering or a directly related discipline ("Cedula Profesional" may be required) and 3+ years' direct experience in one, or more of the following:

• Hardware and Software development, validation and debugging experience
• Experience supporting customers during development in the product life cycle
• Project and bug-tracking database software
• Advanced English (written and spoken)

Preferred Qualifications:

• Master's Degree in Computer Science/Engineering, Software Development or a directly related discipline and 2+ years' experience as outlined above
• Software development in C/C++ on Linux
• Manageability software/firmware, BIOS, or driver code development
• Experience in software design/architecture.
• Experience with driver development.
• Reading and interpreting or developing code in Linux OS development environments
• Experience with modern processors and system architecture including assembly level programming.
• Experience with Intel silicon and platform validation concepts and methodologies.

Requirements listed would be obtained through a combination of industry-relevant job experience, internship experiences and or school work/classes/research.

Inside this Business Group

The everyday contributions of the Intel Validation Engineering (iVE) team are essential to retaining/regaining Intel's product leadership. We validate, debug, and tune the newest designs and world-changing technologies that enrich the lives of every person on earth. We play a critical role in completing the PRQs of Intel products and in Intel's ability to deliver the annual technology platforms in our roadmap.

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.