Localisation Project Manager

*** 12 month FTC Initially ***

Location: Sheffield

About SDL
SDL is the intelligent language and content company.  We are the global leader and innovator in language and content management solutions and for over 25 years, SDL has helped companies communicate with confidence and deliver transformative business results by enabling powerful experiences that engage customers across multiple touchpoints, all strengthened by our human expertise and machine learning technology. 
We work with over 4,500 enterprise customers, including 90 of the world’s top 100 brands, to help them to create, translate and deliver content globally, with our unique combination of language services, language technologies and content technologies.

 SDL Website | SDL Careers - www.sdl.com

About The Role:

To manage all assigned projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth. Through effective written and verbal communication ensure that project teams are clear to the scope, complexity and expectations of clients for all projects and that the clients are kept fully informed as to the progress, position and financial status of their projects. To manage and motivate the extended project team ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely fashion to the departmental managers and Program Manager.
Experience in eLearning localisation projects is preferred but not essential.

Responsibilities:
* Delivery of projects to client’s expectations achieving targeted levels of profitability
* Compilation of estimates and proposals for approval, including notes section
* Adhering to the LQI sales process
* Production of project schedules using Microsoft Project and updating and maintenance where required.
* Close financial monitoring and control of projects through budgets, invoicing and change orders
* Project planning and implementing best methodology and process.
* Effective verbal/written communications with clients, Network Offices and internal team members
* Adhering to SDL project process including the use of Empower, Handover forms, Status reports and MDS forms
* Hosting and leading conference calls with clients and team members
* Risk assessment and strategic planning of activities to minimise potential issues
* Accurate filing and archiving of all project related materials
* Monitoring and mentoring of any assigned Project Co-ordinators/Associates
* Analysis of files using translation memory tools
* Identification of project/process improvement opportunities and escalating to Program Manager
* Holding regular project meetings, documenting these and distributing minutes/actions to the team.
* Maintenance and updating of invoicing tables and ensuring timely and final invoicing
* Development and preparation of process documents where required
* Completion of appraisals for junior reports and objective setting and monitoring.

Requirements:
* Demonstrable experience within a similar position as a Project Manager or Senior Associate PM
* Experience within the Localization & language industry
* Effective verbal/written communications with clients, Network Offices and internal team members

What is Life at SDL? 
Life at SDL embodies everything that makes us who we are—how we engage with each other, how we create positive work environments for employees, how we lead others, how we work with our customers, how we make SDL the type of place we want it to be, and everything else that allows us to Be Our Best.? 
 
The Rallying Cry  
Rallying cries encourage a united attitude and to act in support of Life at SDL and the culture we are shaping. Our rallying cry is to “Be our?Best” and it is fuelled by our values: 
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* Passionate: We love information, language, communication, and connecting humans across the world 
* Proactive: We tackle problems head on, adapt to the latest technologies and embrace new ways of doing business. 
* Authentic: We are confident in our abilities due to years of success, feel good about accomplishments and always stay true to ourselves. 
* Collaborative: We are team players, engaging each other, hands on with the work and in it together with our partners and customers. 
 
We always aim to be our personal best in everything we do and our actions should always enable SDL to Be Its Best.????

Company Information:
About SDL
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In November 2020 SDL PLC was acquired by RWS Holdings PLC.
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