Job Title:         Localization Project Intern

Location:         Sheffield, S1 2BG GB (Primary)

Job Description:

About RWS:
RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. Situated in the translation industry, RWS provide localization support for a number of global clients. We help our customers to connect with and bring new ideas to people globally by communicating business-critical content at scale and enabling the protection and realization of their innovations.
Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.
Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.
Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

About the role:
Do you want to test your organizational skills? Meet people from across the globe? Immerse yourself within the world of global business? 
From launching websites in new countries, localizing global video campaigns, translating car manuals for well recognized automotive companies to blog posts for world leading gaming corporations, you will be an integral part of the translation process. The aim is to ensure client retention, satisfaction and ultimately repeat revenue growth,
Through effective written and verbal communication with both internal and external stakeholders, you will be expected to manage translation projects keeping to both time and budget. The day to day goal is to ensure that the linguists are clear to the scope, complexity and expectations whilst the clients are kept fully informed on the progress, position and financial status of their projects. Problem solving and teamwork are key skills in this role requiring an adaptable, well organized candidate. 
For the internship and graduate schemes, experience or an interest in language or global business is encouraged but not required. Project Management thrives on transferrable skills and is well suited to any enthusiastic, determined individual. 

Responsibilities:

1. Delivery of projects to client’s expectations achieving targeted levels of profitability
2. Compilation of estimates and proposals for approval, including notes section
3. Close financial monitoring and control of projects through budgets, invoicing and change orders
4. Effective verbal/written communications with clients and internal team members
5. Hosting and leading conference calls with clients and team members
6. Risk assessment and strategic planning of activities to minimize potential issues
7. Accurate filing and archiving of all project-related materials
8. Analysis of files using translation memory tools
9. Identification of project/process improvement opportunities and escalating to Program Manager
10. Holding regular project meetings, documenting these and distributing minutes/actions to the team.
11. Maintenance and updating of invoicing tables and ensuring timely and final invoicing
12. Development and preparation of process documents where required

Performance Criteria
1. Profitability of projects as identified by budgets
2. Client satisfaction levels assessed by feedback
3. Numbers and levels of quality issues
4. Supporting the team with required project processes

Requirements:
* Interest in Languages or global business/affairs
* Good written/verbal communication and presentation skills
* Good Microsoft Office and Internet knowledge
* Ambitious and with a desire to learn and progress
* Analytical and structured problem-solving abilities

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.
As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. 

How to apply?

Internships
Candidates interested in internships are requested to send their CV along with a brief covering letter to SDLInternships@sdl.com 

Closing date for applicants interested in an internship starting from September 2021 is Friday 30th July 2021. Any applications received after this date will still be considered, but places will be awarded based on availability at the time.

Graduate Programme
12 month contract opportunities are available for candidates interested in the Graduate Programme. Applicants are requested to send their CV along with a brief covering letter outlining their interest and suitability for the role, as well as the skills and relevant experience they would bring to the team, to sdl.graduate.programme@sdl.com 

Find out more
All opportunities are based at our Sheffield office, located in the centre of the city.

For further information, please visit: www.rws.com