3-month Internship

Work Location: Remote (U.S. or Canada) 

Must reside in one of following states for U.S.A. location: Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Idaho, Louisiana, Illinois, Indiana, Iowa, Massachusetts, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, North Carolina, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, Texas, Utah, Virginia, Washington, Wisconsin).

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

RWS Division:

RWS’s Language Technology and Services teams help top multi-national companies humanize the digital world, enabling them to engage successfully with their global customer audiences, through any number of languages, cultures, and channels.

A pioneer of intelligent machine translation, RWS is at the cutting edge of language technology, and from your first day with our Localization Project Management team, you will get hands on experience working with flagship tools, such as Trados Enterprise - the translation memory tool of choice for over 80% of the localization industry.

Servicing customers across a whole range of industries, from automotive, software, electronics and high-tech companies to finance, life sciences and travel and tourism, RWS Localization Project Managers work on a wide variety of international projects, including complex technical documentation, multimedia applications, localizing web and marketing materials, preparing software for global markets and international e-learning solutions.

About The Role:

From launching websites in new countries, localizing global video campaigns, translating car manuals for well recognized automotive companies to blog posts for world leading gaming corporations, you will be an integral part of the translation process. The aim is to ensure client retention, satisfaction and ultimately repeat revenue growth.

Through effective written and verbal communication with both internal and external stakeholders, you will be expected to manage translation projects keeping to both time and budget. The day-to-day goal is to ensure that the linguists are clear on the scope, complexity and expectations whilst the clients are kept fully informed on the progress, position and financial status of their projects. Problem solving and teamwork are key skills in this role requiring an adaptable, well-organized candidate.

For the internship and graduate programs, experience or an interest in language or global business is encouraged. Project Management thrives on transferable skills and is well suited to any enthusiastic, determined individual.

Finally, the Localization Project Manager Intern will be required to complete a unique project during their time with RWS that will focus on an area of their choosing but with the intention of improving a process, quality, etc. The Localization Project Manager Intern will present their proposal to RWS management during their final month and if accepted will help to begin implementing it into daily work. 

Responsibilities

• Delivery of projects to client’s expectations achieving targeted levels of profitability.
• Analysis of files using translation memory tools and systems 
• Compiling estimates and proposals for approval.  
• Assignment of appropriate translation teams, rate negotiation and deadline coordination with translators, typesetters, engineers, in-country client reviewers, etc.
• Adhering to the sales process and RWS project processes.  
• Close financial monitoring and control of projects through budgets, invoicing and change orders to ensure timely and final invoicing.  
• Strategic project planning involving best practices, processes, and risk assessments.  
• Accurate documentation and filing of all project related materials.  
• Identification and development of project/process improvement opportunities and escalating to Program Manager.  
• Hosting regular, documented verbal and written communications with clients, network offices and internal team members.  

Required Skills

• Good written/verbal communication and presentation skills  
• Customer service experience  
• Ambitious and with a desire to learn and progress  
• Analytical and organized problem-solving abilities  
• Able to meet deadlines and work under pressure  
• Adaptable and flexible to a changing work environment  
• Proficient computer skills (Microsoft Suite) 

Desired Skills

• Degree in either Translation Project Management or a business-related area or equivalent work experience  
• Project management experience is a plus  
• Familiar in the use of CAT tools (including translation memories, content management, and glossary and file management tools)  

Benefits

• Infinite training, professional development, and personal growth opportunities.
• The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.
• Smart, engaged co-workers, a culture of diversity, innovation, and opportunity.
• Great work life balance!

Candidates interested in internships are requested to send their CV along with a brief cover letter by February 17, 2023.

For more information around internships at RWS please see: https://www.rws.com/about/careers/rws-campus/

Base Pay:

18.00-22.00 per hour

Non-exempt

Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.

Covid Vaccination:

All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws with regard to accommodations related to this policy.

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS is an Affirmative Action Employer.

For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.