Title: Logistics Department Manager

Function: Logistics

Department: Robbinsville, New Jersey

Reports to:  Call Off Manager

Direct Reports: Supervisor(s), Warehouse Employees

Overall Job Function:  Ensures proper service to the stores by leading, managing and organizing the Call –Off function. Responsible for driving and contributing to the overall Call off result by utilizing H&M values, policies and procedures. Collaborates with other departments as needed.

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Job Responsibility including but not limited to:

• Sets and monitors Call-Off (Replenishment) department goals with Call Off Manager
• Collaborates with Call Off Manager regarding shared operational and logistical issues by managing day to day business challenges
• Partners and communicates with other Call-Off Department Managers about pick orders, staff planning, efficiency and productivity
• Responsible for coordination and control of the handling, storage, shipping and flow of merchandise through warehouse area
• Analyzes and directs floor labor as a function of the pick orders, and shipping through supervisors.
• Ensures compliance to H&M Logistic operational best practice work processes within your department and in cooperation with the DC management team.
• Schedules personnel to ensure proper staffing according to business goals
• Supervises and delegates responsibility and issues job assignments to staff by partnering with the supervisors.
• Serves as main contact for the Flat Call Off function by communicating with stores, support office and all other departments as needed
• Coordinates and manages store deliveries
• Responsible for safety and cleanliness of the warehouse and communicating any needs to Call Off Manager
• Ensures that the department is maintained to meet H&M standards at all times.
• Handles general employee inquiries from supervisors  and staff and solves problems according to H&M guidelines & policies
• Assists HR with recruiting as needed, coordinates training and develops team of supervisors and employees
• Administers progressive discipline documentation and performance management to direct reports according to H&M guidelines
• Organizes and manages special projects as needed

Financial Accountability: N/A

Minimum Candidate Qualifications:

• Must have one to two years of management experience, preferably in distribution center and/or store operations
• Preferably at least one year in Distribution Center Operations in a high volume, high SKU replenish and pick environment
• Fluency in the Spanish language is a plus.

Competencies:

• Proficient in Microsoft Office and ability to adapt to company specific systems
• Strong analytical and critical thinking skills
• Experience with recruitment, training and development of staff
• Detail oriented, with strong organizational, time management, and interpersonal skills
• Strong problem solving skills and decision-making abilities
• Excellent written and verbal communication skills
• Ability to work in a fast paced and dynamic environment
• Ability to work as part of a team

Job Status:  Exempt

EEOC Classification: OPR