We make real what matters Siemens Smart Infrastructure intelligently connects energy systems, buildings and industries. We help our customers to thrive, communities to progress and support sustainable development to protect our planet for the next generation. Join our team of about 293 000 colleagues around the globe and help us creating environments that care. From our headquarters in Zug we sell building technology products to the developing markets in the Near East, Middle East, Africa and South America. We are responsible for the marketing, technical support and overall export and logistical chain. The products are sold via our international partners in the various countries. Our Sales Team in Zug are now seeking to reinforce our Export/Logistics area with regard to the organisation of the sales processes from order placement through to the successful delivery. Are you an export enthusiast and would you like to become part of an internationally oriented team? If so, don’t wait a moment before sending us your application. We look forward to seeing you! Your new tasks Responsibility for the operational checking and processing of orders in line with the specified commercial conditions (e.g. price and export controls, terms and conditions of payment and delivery, local import conditions) Customer care in close collaboration with the Sales & Business Development Team Preparation of offers, order confirmations and other documentation right through to invoicing and revenue recognition as well as credit notes and debit notes using SAP R/3 Preparation and management of letter of credit transactions and documentary collections Acting as the hub between our international partners, internal departments such as Finance, Technical Support, Logistics and Procurement, our distribution centres in Europe the USA and Asia and forwarding companies and shippers Monitoring orders from customers and the coordination of on-time deliveries/contacts with carriers for the collection of export consignments on the planned date Handling loss/damage in transit situations Advising customers in German, English or French Assembling the necessary export documents such as the customs invoice, export lists, delivery notes, packing lists, certificates of origin and authentications Support for accounts receivable management Preparation of reports, for instance on open order levels, delivery performance, freight costs Participation in the continuous improvement process Your skills and experience Successful completion of a basic commercial or technical education and training Ideally, further study to qualify as an international trade specialist (Aussenhandelsfachmann/frau) or export specialist (Exportfachmann/-frau) Approximately two to three years’ experience in a comparable position in the field of exports/logistics outside the EU Familiarity with Incoterms, international transport processing, settlement processes (letters of credit, documentary collection) Proficiency in SAP R/3 and Microsoft Office Organisational skills with a good feel for prioritisation and an attention to detail Well-developed communication skills and customer-orientation Enthusiasm for your work in an exciting multi-cultural environment A reliable and solution-oriented team player Professionally proficient in written and spoken German and English; other languages such as French are an advantage We offer A 40-hour working week Contributions to a pension plan with excellent savings options Access to a range of benefits Loyalty bonus for long-serving staff Opportunity to work from home Attractive training opportunities Who and where we are Find out why Siemens is chosen every year as one of the most popular employers in Switzerland, and get a first impression of a new working environment and the people who could be your new work colleagues. Video Siemens in der Schweiz www.siemens.ch/employer Your application Siemens takes your privacy very seriously and ensures a high standard of data protection. We are therefore only able to accept applications via our application platform (‘APPLY NOW’ button). Answers to the most frequently asked questions and a contact form can be found at siemens.ch/contact-hr/en. We look forward to receiving your complete application. Siemens is establishing mobile working as a core element of the “new normal”. Wherever possible, “mobile working” is ingrained in our work culture, which promotes self-directed and location flexible work. Siemens promotes equal opportunities. Diversity enriches our company and gives us an advantage. At Siemens, we always face the task of building a better future. We need the most innovative and diverse digital minds to develop tomorrow's reality. Find out more about the digital world of Siemens here: www.siemens.com/careers/digitalminds Information for recruitment agencies: Siemens does not accept recruitment agency applications for this position. Thank you for your understanding. Organization: Smart Infrastructure Company: Siemens Schweiz AG, Smart Infrastructure, Global Headquarters Experience Level: Experienced Professional Full / Part time: Full-time