We are currently seeking to hire Logistics Team Leader with English (f/m/d) to join our international order handling centre. The successful candidate will be primarily responsible for management of the team of 15-20 Logistics Specialists as well as effective new process transition and process optimization. What are my responsibilities? Plan and supervise overall delivery of order handling services (in alignment with key stakeholders, corporate strategic initiatives and operational forecasts), to achieve top performance results and excellent customer satisfaction results Build and manage a highly performing, motivated team of Logistics Specialists. Manage individual performance, career development and employee satisfaction Seek, analyze and deploy industry best practices (process simplification, technology, synergy effects) that have tangible benefit to Siemens and customers Look for synergies and process standardization/simplification to achieve annual productivity targets Expand operational scope by adding new processes or geo’s scope to the service catalogue Develop business relationships with key internal stakeholders, to drive operational agenda with close connection to regional / country business goals and expectations Dive deep into problems, challenges and future opportunities to drive process improvements Facilitate regular performance reviews with country stakeholders Proactively challenge the status quo: identify new initiatives that address service gaps, process inefficiencies, or new service offerings What do I need to qualify for this job? Experience in one of the following domains: order management, procurement, customer service or supply chain services Minimum 3 years of experience in managing teams is a must Experience in working in a SSC/BPO organization would be an asset Fluent written and verbal communication in English is a must Second EU language would be an advantage (Dutch/Swedish/Norwegian/Finnish) University degree Ability to lead and motivate people Easily earn trust of others Working knowledge of SAP system Very good communication and organizational skills Proactive approach, customer orientation Open-minded and constructive attitude to performed tasks We’ve got quite a lot to offer: Employment in an international organization who is a world leader in its sector and has a stable market position A chance for professional development A position with wide range of responsibilities and the opportunity to develop in an experienced, international team of professionals Wide choice of social benefits: a selection of benefits available in the online system (including, among others, Multisport card, cinema / theater/concert tickets, shop vouchers etc.), private medical care packages, life insurance, holiday subsidy, lunch card, additional paid days off (paid), Great office location - a large parking space available for all employees, easily accessible by public transport (5-minute walk from “Warszawa Wschodnia” Railway Station) Hybrid working model Opportunities to lead and support different projects and activities, for example: Charity projects, Fit Challenge, business integrations events Siemens is an Equal Opportunity Employer If we all thought the same way, we would never create anything new. We know that by creating a diverse work environment, we have a real impact on the success of our company, so we encourage you to apply for Candidates from different backgrounds (with different experiences and approaches). By creating a friendly and open work environment, we take care to support the culture of diversity at every stage of our activities. All applicants will be assessed in terms of their competences, knowledge and skills. We are waiting for your application! Organization: Global Business Services Company: Siemens Sp. z o.o. Experience Level: Experienced Professional Job Type: Full-time