Posting Date Apr 23, 2020
Job Number 20033479
Job Category Loss Prevention & Security
Location Batam Marriott Hotel Harbour Bay, Harbour Bay Complex, Batu Ampar, Batam City, Indonesia, Indonesia
VIEW ON MAPBrand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
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Marriott International portfolio of brands includes both JW
Marriott and Marriott Hotels.
Marriott
Hotels,
Marriott International’s flagship brand with more than 500 global locations, is
advancing the art of hosting so that our guests can travel brilliantly. As a
host with Marriott Hotels, you will help keep this promise by delivering
premium choices, sophisticated style, and well-crafted details. With your
skills and imagination, together we will innovate and reinvent the future of
travel.
Batam is an island municipality of the Riau Islands Province of Indonesia.
Located within the northernmost region of the country, Batam is also 20 KM off
Singapore’s southern coast.
The 200 keys Batam Marriott Hotel Harbour Bay will be located on a waterfront site
adjoining the Batam Harbour Bay Ferry Terminal. On other sides, it will be
surrounded by new-build commercial and residential. The site is within 3 KM of
most of Batam’s industrial parks and major oil-and-gas-related companies. The
airport is 23 KM east of the site, or approximately 30-45 minutes by car.
The
hotel offers 3 restaurants and 3 bars and lounges, 5 function facilities with a
total event space of 1,720 SM. The Hotel’s ballroom – the second largest in the
city and centrally-located next to the Harbour Bay Ferry Terminal – has the
potential to be preferred venue for regional meetings, association gatherings
and social events. Recreation facilities include pool, gym and spa.
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.