MICE Coordinator - Mercure Oxford Hawkwell House Hotel
AccorOxfordshireUpdate time: March 16,2022
Job Description
MICE Coordinator
Key Responsibilities:
- Liaise with clients to oversee the development, coordination and delivery of conferences, meetings and private events.
- To produce detailed function sheets for each event and to send out in a timely fashion – to then work in collaboration with our operations team to ensure the delivery of the event exceeds our client's expectations.
- To communicate, maintain and develop new and existing client relationships.
- Manage operational and administrative functions to ensure specific projects are delivered efficiently.
- Ensuring excellent customer service and quality of service at all times.
- To work as part of the sales team; to contribute to & assist senior management in promoting hotel goals.
- Ensure there is fluid communication of all events to all hotel departments.
- To promote sell-up opportunity, cross-sell of F&B outlets as appropriate.
The successful candidate will have:
- Have a real understanding of hotel operations and specifically Conference and Events.
- Passion, energy, enthusiasm.
- The ability to work under pressure.
- Excellent attention to detail.
- Ability to work on own initiative.
- Excellent communication skills with excellent spoken & written English.
- A structured and organized approach to work planning
Why work for Accor?
- Strong team focus and team atmosphere.
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Learning and development opportunities.
- Meals and uniform are provided.
- Training is provided both on-the-job and through organised training seminars with both internal and external trainers.
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