• Support the continuous operations of Intel's global factory network and Compute and Storage (MCS) service is part of the Infrastructure organization.
• Installs, integrates, tests, configures and supports a host of Windows, UNIX and Virtual Machines (VMs), plus the storage environments for huge amounts of critical factory data.
• Utilize advanced troubleshooting skills and Model Based Problem Solving (MBPS) methodologies to solve MIT systems issues.
• Participate in virtual factory (VF) working groups to drive continuous improvement and achieve systems health goals, as well as emerging capability needs and include the management of support and monitoring tools.
• Enthusiastic team player and an individual who is driven by technical curiosity in the pursuit of root cause.
• Excellent communication, stakeholder management and networking skills and be motivated to continuously learn and grow their technical knowledge in an environment of ongoing upgrades , a strong ability to define and deliver on projects is also critical.

Qualifications

• Possess a Bachelor or a Master degree in Computer Science, Computer Engineering or related fields
• Have at least 1 year of experience or above
• Strong analytical, communication and technical problem solving skills
• Strong Infrastructure knowledge, especially on Client Computing, Compute Hosting and Storage area.
• Resourceful, creative and innovative in coming out with ideas to resolve complex issues
• Proficient with current IT technologies
• Some experience in managing Outsource Operation

Inside this Business Group

Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.

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