Job Duties:

• Only handle all inbound and outbound calls and email 
• Handle customer enquiries and complaints
• Handle clerical work and ad hoc assignments as required

Requirements:

• Form 7 or above
• Preferably 1 year experience working in call center
• Passed in MPF License Exam is an advantage but not a MUST
• Proficient in PC applications including Excel, Word and Chinese Word Processing

Working Hours: Mon to Fri (0900-1800 or 1000-1900)

Non-sales, pure CSLocation: Fortress Hill  

Customer Care Advisor 17-22K

Job Duties:

• Make recommendations on member’s needs
• Maintain relationship with our members through courtesy calls
• Provide customer service in response to written enquiries

Requirements:

• F.7 or above level qualification
• 1 to 2 years’ relevant experience in a call center environment
• Fluency in written and spoken Cantonese and English
• Hands on PC skills including Chinese word processing

Working Hours: Mon to Fri (0900-1800 or 1000-1900)

Non-sales, pure CS

Location: Quarry Bay