Job Title

This is a role that is responsible for coordinating the day-to-day operations with an emphasis on delivering outstanding guest service and value. Under general supervision, Main Gate Coordinators perform a variety of duties related to the control and monitoring of access to the hotel; respond to inquiries and telephone calls; perform other related work as required to ensure that guests arrive to the hotel fully satisfied

What you will be doing:

• Maintain good personal appearance all the time, wear the standard uniform and nametags.
• Greet guests and keeps in contact with the FO for accommodating special requests whenever possible.
• Handles calls, keeps logs, communicates problems and delays, and handles relevant paperwork.
• Directs visitors and guests to various parts of the hotel
• Complete and maintain various logs, documents, and forms with real-time data, clarity, and unwavering accuracy.
• Ensure all guests have an enjoyable memorable experience.
• Have full knowledge of the hotel’s emergency procedures
• Follow department policies, procedures and service standards
• Follow all safety policies  
• Other duties as assigned

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Discounted Food & Beverage, Golf and Spa on property

Your experience and skills include:

• A University degree is preferred
• Previous experience required
• Excellent communication skills
• Highly responsible and reliable

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity 

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 

https://careers.accor.com/  

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS