We are currently looking for a Maintenance Controller to join our maintenance control team based at Manchester. This is an exciting opportunity to be part of a fast-paced team, in an extremely critical role within the business, responsible for managing the operations of one of the UK’s most advanced trains. As Maintenance Controller, you will be responsible for the effective and safe operation of maintenance control, providing first line technical support over the phone to operational staff and managing failures and serious incidents on the rail network. This role forms a pivotal part of the project’s day-day operations, minimalising any form of train running delays and providing first-class service to both our customers and passengers. What are my responsibilities? Act as Single Point of Contact (SPOC) in the Control Room providing first line technical support over the phone to operational staff Manage mainline failures and serious incidents on the rail network, reducing any subsequent impacts to both passengers and Siemens Collaborating with internal/external stakeholders to meet current needs and develop good working relationships Ensure that maintenance is undertaken in accordance with Rail Group Standards and the Siemens Rolling Stock VMI Ensure satisfactory close out of safety related traction on rolling stock incidents Management and control of relevant fleet downloads and electronic data Maintain fleet competence and fault-finding skills Proactively diagnose faults and failures remotely, through first line investigations, utilising any maintenance tools available Provide technical guidance to assist Line of Route maintenance staff (including Technical Riding Inspectors) Carry out Technical Riding Inspector duties when required Plan scheduled and out of course depot maintenance requirements Record and report all information relevant to Operational Safety Incidents/Accidents, service defects and failures in a detailed and efficient manner Ensure that all reporting IT systems are updated in a precise and efficient manner Understand, implement, and comply with the Siemens Rail Systems HSQE policies What do I need to qualify for the role? Background in electrical or mechanical engineering Previous experience within rolling stock environment Ability to complete all records of actions and operations accurately and to procedures Advanced knowledge of IT systems / software Good communication, planning and organisational skills Highly motivated and proactive About us We’re Siemens. A collection of over 377,000 great minds who are all making the future and you could be one of them! We have offices across the UK, full of talented individual’s helping us to challenge the today and work towards a brighter tomorrow. Does creating the ways a new world moves sound like it requires your skills? How about ensuring we do it with net-zero emissions by 2050? Discover a engineering career combining innovation, sustainability and a rare opportunity to shape society at scale. We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability to help us review your suitability for the role. We will be in contact as soon as possible with an update on your application. What else do you need to know? Our compensation package includes a competitive salary, holiday allowance and pension. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. If we all thought the same, we would never think of anything new! That’s why we recruit great minds from all walks of life. We recognise that building a diverse workforce is essential to the success of our business, therefore we encourage applications from a diverse talent pool. We are proud to announce that we have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. We welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation. Organization: Siemens Mobility Company: Siemens Mobility Limited Experience Level: not defined Job Type: Full-time