Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. This Job Description is for Teamcenter Support projects in Managed Services. Experience: * 8-10 years Teamcenter Support experience, with at least 3 years supporting a customer Production instance Mandatory Teamcenter Skills: * Teamcenter Installation in a distributed environment * Teamcenter custom template install using BMIDE * Distributed FMS configuration * Dispatcher configuration * Active Workspace Installation and Configuration * NX and Solidedge CAD Integration * Working experience in Perl/Batch Scripts Good to have Technical Skills: * Catia, AutoCAD and ProE CAD Integration with Teamcenter * SQL Scripting Certifications * ITIL * AWS Cloud Certifications Other Mandatory Skills: * Strong analytical and trouble shooting abilities. * Loves solving problems * Has a systematic way to solve problems. * Should be able to perform root cause analysis and arrive at the right solution * Excellent verbal and written communication skills * Team player * Learning attitude - willing to learn new things. * Basic Linux and Windows Operating System knowledge Good to Have Skills: * Mentoring of junior team members * Use Pareto or 5 Why or any other Industry technique for root cause analysis * Ability to automate some of the tasks * Scripting knowledge would be useful * DBA knowledge on Oracle/MS SQL Roles and Responsibilities: * Have to work in shifts, as we are supporting 24x7 customers * May have to work on Call during holidays * Solve L2 tickets on the application * Apply patches on test, UAT and Production Server * Document root cause analysis of issues * Reach out to GTAC for Product Issues and raise IRs * Communicate with users on issues * Work with L3 on issues which cant be solved by L2 * Provide workarounds to issues * Develop Knowledge Management database for solved issues *Willingness to work in the night shift At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Siemens Software. Where today meets tomorrow #disw #LI-PLM #LI-Hybrid Organization: Digital Industries Company: Siemens Industry Software (India) Private Limited Experience Level: Early Professional Full / Part time: Full-time