Managed Services Solution Architect
LenovoRueil-malmaison, ile-de-france, franceUpdate time: April 14,2021
Job Description
Position Description:
Deployment and Managed Services are part of Lenovo’s Professional Services
strategy and is focused on delivering world-class services to help our
customers maximize value of Lenovo devices.
Our service Portfolio consists of configuration & integration services,
project management & deployment, installation & implementation, data migration
and device retirement services for PC, Desktop and mobile devices. Lenovo also
provides managed and outsourced services to our customers.
You will work closely with the Lenovo sales team, Project Management Office
and personnel as needed, technical support and the customer to ensure a smooth
handover from solution phase to project planning, initiation and beyond.
You need to be experienced end user Managed Services Solution Architect that
can translate business and technical requirements into business outcome
focused IT solutions that add real value. You will lead, own and support the
pre-sales and delivery activities of digital, technology transformation
solutions and services, including responses to large scale and complex
customer opportunities, such as RFI and RFPs.
You will report to EMEA Services Solution Sales Manager.
Your responsibilities will include:
• Scope customer and solution requirements using meetings, analysis,
requirements workshops, customer visits, scenarios, business analysis, task
and workflow analysis.
• Translate the requirements into architectures & solutions delivered by
Lenovo
• Creates business case collateral and can create and cost solutions across
the full end user space including physical deployment
• Drives the technical certification and validation for all opportunities
across customers solutions and architecture
• Think and act strategically, anticipate future trends and envision a path to
get there.
• Challenge existing processes to ensure the best solution
• Maintain current understanding of technology, tools and tool-set in the
industry
• Autonomously able to work across regions and functions to achieve results
with minimal supervision and input
• Develop, maintain and cultivate strong trusted and meaningful customer
relationships at all levels, through a deep understanding of their key
business Issues
#### Position Requirements:
• Ability to interpret our customers business and technical requirements and
translate them into IT services and solution which add real business value
• A deep understanding of digital workplace architectures, in support of
complex customer engagements, and transformation programs
• Windows 10 and Microsoft/Office365 high level technical knowledge, including
business value, use cases and migration
• Experience in creating and presenting business cases which outline business
benefits and show value-add and cost savings
• Experience in creating IT services’ cost models and can articulate and cost
risk within the solution
In addition:
• Industry recognized accreditations are a significant advantage in Consulting
and Project Management frameworks, approaches and methodologies
• Ability to adhere to corporate governance policies and processes
What Lenovo can offer you:
• Opportunities for career development & growth
• Opportunity to have impact and bring own added value
• Access to various trainings
• Performance based rewards
Lenovo is an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
About Lenovo
Lenovo (HKSE: 992) (ADR: LNVGY) is a $50 billion Fortune Global 500 company,
with 63,000 employees and operating in 180 markets around the world. Focused
on a bold vision to deliver smarter technology for all, we are developing
world-changing technologies that create a more inclusive, trustworthy and
sustainable digital society. By designing, engineering and building the
world’s most complete portfolio of smart devices and infrastructure, we are
also leading an Intelligent Transformation – to create better experiences and
opportunities for millions of customers around the world.
To find out more, visit https://www.lenovo.com
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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