Managed Services Solution Architect
LenovoRueil-malmaison, ile-de-france, franceUpdate time: April 14,2021
Job Description
Position Description: Deployment and Managed Services are part of Lenovo’s Professional Services strategy and is focused on delivering world-class services to help our customers maximize value of Lenovo devices. Our service Portfolio consists of configuration & integration services, project management & deployment, installation & implementation, data migration and device retirement services for PC, Desktop and mobile devices. Lenovo also provides managed and outsourced services to our customers. You will work closely with the Lenovo sales team, Project Management Office and personnel as needed, technical support and the customer to ensure a smooth handover from solution phase to project planning, initiation and beyond. You need to be experienced end user Managed Services Solution Architect that can translate business and technical requirements into business outcome focused IT solutions that add real value. You will lead, own and support the pre-sales and delivery activities of digital, technology transformation solutions and services, including responses to large scale and complex customer opportunities, such as RFI and RFPs. You will report to EMEA Services Solution Sales Manager. Your responsibilities will include: • Scope customer and solution requirements using meetings, analysis, requirements workshops, customer visits, scenarios, business analysis, task and workflow analysis. • Translate the requirements into architectures & solutions delivered by Lenovo • Creates business case collateral and can create and cost solutions across the full end user space including physical deployment • Drives the technical certification and validation for all opportunities across customers solutions and architecture • Think and act strategically, anticipate future trends and envision a path to get there. • Challenge existing processes to ensure the best solution • Maintain current understanding of technology, tools and tool-set in the industry • Autonomously able to work across regions and functions to achieve results with minimal supervision and input • Develop, maintain and cultivate strong trusted and meaningful customer relationships at all levels, through a deep understanding of their key business Issues #### Position Requirements: • Ability to interpret our customers business and technical requirements and translate them into IT services and solution which add real business value • A deep understanding of digital workplace architectures, in support of complex customer engagements, and transformation programs • Windows 10 and Microsoft/Office365 high level technical knowledge, including business value, use cases and migration • Experience in creating and presenting business cases which outline business benefits and show value-add and cost savings • Experience in creating IT services’ cost models and can articulate and cost risk within the solution In addition: • Industry recognized accreditations are a significant advantage in Consulting and Project Management frameworks, approaches and methodologies • Ability to adhere to corporate governance policies and processes What Lenovo can offer you: • Opportunities for career development & growth • Opportunity to have impact and bring own added value • Access to various trainings • Performance based rewards Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. About Lenovo Lenovo (HKSE: 992) (ADR: LNVGY) is a $50 billion Fortune Global 500 company, with 63,000 employees and operating in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. To find out more, visit https://www.lenovo.com We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

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