Managed Services Solution Architect
LenovoMilan, italyUpdate time: February 19,2021
Job Description
Position Description:
Deployment and Managed Services are part of Lenovo’s Professional Services
strategy and is focused on delivering world-class services to help our
customers maximize value of Lenovo devices.
Our service Portfolio consists of configuration, integration and support
services, project management & deployment, installation & implementation, data
migration and device retirement services for PC, Desktop and mobile devices.
Lenovo also provides managed and outsourced services to our customers.
We are looking for an experienced end user Managed Services Solution Architect
that can translate business and technical requirements into business outcome
focused IT solutions that add real value.
In this role you will translate business and technical requirements into
business outcome focused IT solutions that add real value. You will lead, own
and support the pre-sales and delivery activities of digital, technology
transformation solutions and services, including responses to large scale and
complex customer opportunities, such as RFI and RFPs.
You will be reporting to Solution Sales Manager for Services Sales
Your task will include:
• Scope customer and solution requirements using through meetings, analysis,
requirements workshops, customer visits, Use cases and scenarios
• Translate the requirements into architectures & solutions delivered by
Lenovo
• Creates business case collateral and can create and cost solutions across
the full end user space including physical deployment
• Drives the technical certification and validation for all opportunities
across customers solutions and architecture
• Think and act strategically, anticipate future trends and develop solutions
visions
• Challenge existing processes to ensure the best solution
• Maintain current understanding of technology, tools and tool-set in the
industry
• Autonomously able to work across regions and functions to achieve results
with minimal supervision and input
• Develop, maintain and cultivate strong trusted and meaningful customer
relationships at all levels, through a deep understanding of their key
business Issues
#### Position Requirements:
\- Ability to interpret our customers business and technical requirements and
translate them into IT services and solution which add real business value
\- Deep understanding of digital workplace architectures, in support of
complex customer engagements, and transformation programs
\- End User workplace environment high level technical knowledge, including
business value, use cases and migration
\- Experience in creating and presenting business cases which outline business
benefits and show value-add and cost savings
\- Experience in creating IT services’ cost models and can articulate and cost
risk within the solution
\- Experience in requirements definition, and be experienced in project
management, change management and problem solving in a service business
environment
\- Highly articulate and professional in both oral and written communication,
as well as presentation, persuasion and negotiation skills to achieve desired
result needed to all levels of audience up to and including CXO
\- Ability to effectively present information and respond to questions from
groups of executives, managers, customers and other employees
What Lenovo can offer you:
• Opportunities for career development & growth
• Opportunity to have impact and bring own added value
• Access to various trainings
• Performance based rewards
Lenovo is an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
About Lenovo
Lenovo (HKSE: 992) (ADR: LNVGY) is a $50 billion Fortune Global 500 company,
with 63,000 employees and operating in 180 markets around the world. Focused
on a bold vision to deliver smarter technology for all, we are developing
world-changing technologies that create a more inclusive, trustworthy and
sustainable digital society. By designing, engineering and building the
world’s most complete portfolio of smart devices and infrastructure, we are
also leading an Intelligent Transformation – to create better experiences and
opportunities for millions of customers around the world.
To find out more, visit https://www.lenovo.com
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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