For our Smart Infrastructure Building Products Business Unit we are looking for Management Assistant & Order Tracking Professional to be located in Kartal who will be engaged for supporting key management functions at Business Unit management level and follow up of customer orders track & trace, deliver processes in product business. What are my responsibilities? a. • Manage the unit managers’ calendar, including making appointments and prioritizing the most sensitive matters and travel arrangements, • Prepare presentations, reports, memos, letters and other documents and maintain relevant records, documents and fulfill filing systems; type and/or enter data into computer systems, including Office applications or software packages, • Research and conduct data to prepare documents for review and presentation by boards of directors, committees, and executives, • Recording Sales activities of Management to relevant CRM tools (SieSales etc.) • Prepare or complete routine/specialized reports, in order to support decision processes in the area assigned, • Arrange communication and coordination within the Business Unit and between Business Units, • Support the organization of management team activities, b. • Communication and coordination with Customers, Sales and Procurement teams, • Tracking of daily customer requests and orders via SAP & internal tools, • Follow up of orders statuses via tracking open order reports; either informing relevant parties or proceeding with bottlenecks, missing parts, late deliveries, missing confirmations, • Follow up and coordinate commercials for issuance of service invoices to customers, • Coordinating communication of customer order templates, training and ensuring customers for clean order (due termin, customer number, discounts, etc.), • Communicate with customer for delivery approval and coordinate local warehouse for outbound delivery orders to customer, • Daily KPI monitoring and reporting, • Coordinate receival of customer returns and ensuring commercial documentation bookings, • Coordinate and inform customer /warehouse / sales / order management for damaged and missing materials, • Coordinate and communicate with commercials for issuance of invoices for damaged and missing materials. • Supply customs declarations to customers What do I need to qualify for this job? • Bachelors degree, • Fluent command of both written and spoken English, • Excellent knowledge of MS office applications, SAP & Sales force experience will be a plus, • Strong communication and organizational skills, • Eager to learn and discover new technologies, • Inspired by digital transformation, • Good at analytical thinking, result-oriented, team-oriented, open-minded attitude, • Ability to organize a daily workload by priorities in a multitasking environment, • Ability to adapt and lead in fast paced work environment, • High degree of discretion when taking care of confidential information. As Siemens, we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together. Siemens is dedicated to quality, equality, and valuating diversity, and we welcome applications that reflect the diversity of the communities within which we work. We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role. Please find more information from our web site: https://new.siemens.com/tr/tr.html Contact If you need more information please don't hesitate to contact us. +90 216 459 20 00 https://new.siemens.com/tr/tr/genel/iletisim.html insanorganizasyon.tr@siemens.com www.instagram.com/siemensturkiye https://m.youtube.com/user/Siemens http://www.twitter.com/siemensturkiye http://www.facebook.com/siemensturkiye Organization: Smart Infrastructure Company: Siemens Sanayi ve Ticaret Anonim Sirketi Experience Level: Early Professional Full / Part time: Full-time