Manager
Xin Fu Le restaurants LtdShanghaiUpdate time: June 16,2023
Job Description
1. Fully responsible for all restaurant related operation and management.
2. Perform and build company’s various marketing strategies.
3. Responsible for achieving the restaurant’s operating income and profit targets.
4. Oversee and control the cost of food & beverages and general labor.
5. Perform Profit & Loss statement and restaurant projections.
6. Properly handle customer complaints, continuously improve, and enhance the quality of service.
7. Respond to all customer complaints and improve customer satisfaction.
8. Implement the company’s various rules and regulations and improve the various service processes of the restaurant.
9. Supervise the sanitation and cleanliness of inside and outside the restaurant, the health and safety of food, and cooperate with the property to ensure fire prevention and anti-theft safety Work.
10. Recruit new employees, formulate training plans for new employees, and arrange regular training for existing employees.
11. Perform restaurant staff scheduling, attendance, overtime, etc., and summarize daily turnover reports.
12. Arrange employees to communicate and record daily meetings, and continuously improve service quality and processes based on employee feedback.
13. At least 3 years of working experience in western restaurant management, proficient English, able to communicate with foreign customers.
14. Hospitality management or English related majors are preferred.

美国高端品牌Lawry’s 牛排馆招聘职位:
1. 全面负责餐厅的经营管理工作,配合完成公司的各项营销策略的实施。
2. 负责实现餐厅的营业收入指标和利润指标。监督食品和酒水的成本控制,不断提升餐厅的收益率。
3. 妥善处理客人投诉,根据就餐客人的意见和反馈,不断改进和提升服务质量,提高客人用餐的满意度。
4. 执行公司的各项规章制度,完善餐厅各项服务流程。
5. 监管餐厅店内外的卫生清洁,食品的健康安全,配合物业做好防火防盗安全工作。
6. 招聘新员工,制定新进员工的培训计划,安排现有员工定期进行培训工作。
7. 做好餐厅员工排班、考勤、加班等后勤工作,每日汇总营业额报表。
8. 安排员工进行每日例会交流并记录,根据员工反馈不断改进服务质量和流程。
9. 至少3年以上西餐厅管理工作经验,英语良好,能与外籍顾客琉璃沟通。
10. 酒店管理或英语相关专业优先考虑。

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