Manager Application Engineering
Western DigitalShanghaiUpdate time: June 7,2022
Job Description

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

 

 

Job Description

An Application Engineer is responsible for achieving a product design win at a customer.  AE works with cross functional teams to ensure alignment on customer deliverables that support timely qualification start and successful completion. 

 

Job responsibilities include

 

1. Aligning customer requirements with WD product specifications:

–Provide l technical support to customers on NAND application problems

–Drive cross-functional execution to resolve  customer technical issues when needed

–Collect and sanitize information from engineering teams in order to provide answers to customer technical queries;

–Request, review and sanitize technical reports to external customers. Answer questions related to the reports.

–1st pass verification or validation of customer test and qualification system sequence and use cases, ensure WD has the appropriate test and qual coverage, assist in setting up customer-like platform at WD to validate  WD product in a real system environment, collect system usage of product  to verify it is working properly

–Determine the appropriate NAND solution to customers to address their system usage requirements.

–Provide new feature and design requests to the engineering team for consideration in future technologies

- Own reference usage model and reference design.

 

 

2. Documentation responsibilities :

–Request and review application notes based on customer use cases;

–Collect data from internal characterization and qual reports for final review of external datasheet provided to customer

 

3. training

–Provide regular technical training and updates to Field Application engineers, account managers  and marketing managers on NAND datasheets, app notes, usage, qualifications, specs, bugs and bug fixes.

 

Qualifications

• BS or MSc in Electrical engineering, specialization in IC design is preffered

 

•Demonstrated ability to drive cross-functional execution of resolving customer technical issue

•Demonstrated ability to teach customers how to use NAND products in an Enterprise SSD product

 

•Demonstrated  communication skills, proven ability to sanitize collateral from an engineering team to reconcile customers concerns with product

•Technically proficient with a practical mindset

Demonstrated capability to work accross disciplines - Marketing, Sales, Product engineering

•Solid understanding of customer usage and qualification requirements

•Solid understanding of NAND product design, development & manufacturing

.5yrs experience working with enterprise Hyper scale accounts

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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