Key Responsibilities

• Drives the adoption of new technology at the customer site.  Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications. 
• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. 
• Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. 
• Oversees team that checks and approves operational quality of system equipment. Team instructs customers in the operation and maintenance of the system.
• Responsible for training and certification of PSEs into their areas of assigned responsibility
• Responsible for demand planning and financial forecast of activity
• Knowledge of 3 or more processes on 2 or more technologies or expert level in 1 technology
• Basic integration knowledge

Qualifications

• M.S degree in Materials Science and Engineering, Chemistry or engineering related disciplines
• Above 10 years of working experience as a Process Expert in the semiconductor industry
• Solid experience in team management, TSMC customer-facing experience is a preferred
• Excellent communication skills in English and Mandarin

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Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Travel:

Yes, 25% of the Time

Relocation Eligible:

No

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.