Bring your career aspirations to life with AIA!

Responsible for managing IAM Platform services of AIA's information systems and cyber environment

Responsibilities

• To provide primary technical support for IAM applications and their infrastructure.
• Support, maintain and monitor the IAM applications and infrastructure.
• Perform day to day support of IAM system including health check, backup, upgrades, patches and issue resolution.
• Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents.
• Interact with delivery partners and/or vendors and internal stakeholders as required to achieve objectives.
• Ensure daily operations and system workflows follow global standards and security policies.
• To drive Continuous Service Improvement initiatives in improving service quality, efficiency and compliance.
• Support IAM leaders to maintain and enhance IAM solution.
• Demonstrate and apply strong teamwork and communication with other team members.

Requirements

• Diploma or Degree in Computer Science or related discipline.
• A minimum of 3 years’ experience with deploying, configuring and using in Identity and Access Management systems.
• Experience in IAM application installation, support and maintenance.
• Solid understanding of at least one IAM product – CyberArk / SailPoint / SSO / MFA
• Support involves 24 x 7 on-call.
• Ability to learn quickly and adapt to changing requirements.
• Good understanding of IAM principles.
• Strong knowledge of cyber security concepts.
• Strong communication skills and presentation skills.
• Demonstrated integrity within a professional environment.
• Excellent command of written and spoken English.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.