Manager - Learning & Development
Sociedade de Jogos de Macau, S. A.ChinaUpdate time: September 16,2019
Job Description
中国
Job Description:
Develop, shape, and deliver a broad based learning curriculum to meet the business needs and excite participants, inclusive of Food Beverage and Hotel operations , general skills, leadership and functional skills
Support AVP and Directors of Learning Development to formulate learning development strategy and design intervention to implement the strategy
Lead the design, development and implementation of new internal and external learning programmes and framework
Spearhead and coach the Learning Development leads in their respective operations in training and initiative in standards excellence
To ensure the quality of learning via developing and managing quality standards and procedures, giving strategic advice and consulting to continuously improve the quality, consistency, new ways of working and value / effectiveness of the training to enable the strategic needs
Champion the in house Train-the-trainer programmes to develop and coach the Master Trainer Team
Support facilitation on development programmes especially for operational leadership
Lead a research and development function and create a library of up-to-date reference resources (studies, articles, videos, templates) relevant to learning development
Develop cost-effective initiatives to foster a culture of agile learning (e.g. bite-sized learning events, multi-disciplinary learning groups to implement classroom learnings)
On an ad hoc basis, support the Food Beverage and Hotel operations Learning Development teams through advising, co-developing, and executing solutions related to content planning and development, implementation and review
Monitor and track the effectiveness of all Learning Development activities (ROI) across the department; generate opportunities and drive follow-up and improved results
Develop and manage a curriculum of programs across the department, through direct interventions, leverage of internal best practices and application of third-party vendors
Maintain a solid external network and keep up-to-date with Learning Development best practices and new technologies
Assist with all reasonable duties as instructed by Assistant Vice President, Learning Development

Job Requirement:
Bachelors degree in Hotel management, Human Resources Management or related discipline
Minimum of 5 years working experience in a similar role with experience in large size organizations and casinos
Excellent relationship building, influencing and communication skills to build effective partnerships
Strong organizational skills
Proficient in both written and spoken Chinese and English

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Full-time

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