Manager, Partner Service Management
AIA CareersHong kongUpdate time: November 30,2021
Job Description

Bring your career aspirations to life with AIA!

Drive and manage customized technology solutions for business partners.

Roles and Responsibilities:

  • Identify the needs of business partners/ segments in terms of operating model & process, regulatory requirements, internal governance & control and corporate compliance
  • Drive internal stakeholders to build the technology solutions tailored with the partners’ needs
  • Prioritize and manage delivery of technology initiatives for business partners
  • Manage the delivery and performance of those technology initiatives
  • Manage technology incidents with business partners and internal stakeholders from communication, reporting, workaround solution, root cause investigation, recovery actions and preventive actions  
  • Identify enhancement areas and drive implementation to enable total value proposition
  • Take up ad hoc projects and assignments

Minimum Job Requirements:

  • University/College graduate with 6-8 years’ relevant working experiences
  • Solid project management and process improvement experiences
  • Experience on digital platform/ e-commerce/ InsurTech is a plus
  • Strong ownership
  • Proactive and independent
  • Detailed-minded and team-oriented
  • Analytical skills with good MS knowledge including but not limited to Excel
  • Good written and spoken English and Cantonese
  • Obtain relevant license for carrying out regulated activities

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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