About AstraZeneca

Here you’ll have the opportunity to make a meaningful difference to patients’ lives. With science at its heart, this is the place where breakthroughs born in the lab become transformative medicines – for the world’s most complex diseases. Answer unmet medical needs by pioneering the next wave of science, focusing on outcomes and shaping the patient ecosystem.

With our ground-breaking pipeline, the outlook is bright. Be proud to be part of a place that has achieved so much, yet is still moving forward. There’s no better time to join our global, growing enterprise as we lead the way for healthcare and society

AstraZeneca in Canada

Headquartered in Mississauga, Ontario, we’ve been recognized as one of Greater Toronto Area’s Top Employers for 7 straight years. Our collaborative work environment cultivates knowledge-sharing, decision-making, and entrepreneurial thinking. Our employees have the opportunity to work across teams, functions, and even the globe. With a commitment to sustainability, we’re working towards making our head office and internal and external meetings green.

Business area

Taking a forward-looking approach we look at the world through a different lens. We go above and beyond to find solutions that impact patients – harnessing science with technology and connecting the entire healthcare ecosystem. It’s our patients that come first, every decision we make and action we take is centered around how we can better serve them. It’s why we are shaping patient care for the future, working along the whole experience to give hope to billions of lives across the world.

What you’ll do

We believe we can make a positive impact for patients. Reporting to the Patient Services Strategy Lead, you will be a key member in building the Patient Centre of Excellence capability.

In this role:

·       You lead, execute and support the AstraZeneca Patient Services Team to ensure seamless delivery to patients and key partners while differentiating AstraZeneca as an innovative leader.

·       You work actively and reciprocally with cross functional teams to maximize insights and adjust to the dynamics of the market to provide a seamless patient first approach

·       You identify, manage and maximize third party vendor relationships to drive innovation and efficiency in the delivery of patient programs to positively impact the patient journey

·       You participate in the build and design of an overarching Patient Services vision and strategy (across therapeutic areas) and how they will enable success for patients

·       You are fully conversant with the current customer/market place, key dynamics and policies in addition to key competitors and strategies from a patient programs and services perspective

·       You utilize external relationships with customers or organizations that may play a critical role in the disease area. You work closely with key external leaders in the field to implement projects to optimize patient management and optimize patient outcomes

·       You partner with Senior Strategy Lead, PSP, to execute all Budgeting, Procurement and Financial Reconciliations to ensure adherence to contracts in place with third party vendors

·       You build, evaluate and drive success of assigned patient services program

·       You support the development and delivery of a governance model for the overarching patient services process and issue management process across all portfolios

Your qualifications include:

·       Post secondary education, preferred in health sciences.

·       Minimum of 5-7 years of Patient Support Programs or pharmaceutical experience. Launch and operationalizing patient services/ patient support programs at a vendor level a strong asset

·       Knowledge of the Canadian payer landscape

·       Ability to lead without authority and an entrepreneurial leader with a passion for putting patients first

·       Strong aptitude to work on complex problems in ambiguous and dynamic environments

·       Self-starter, highly motivated and accountable to deliver results at a very high standard

·       Strong project, time and financial management, analytical skills, communication and interpersonal skills

·       Adaptability and strong advocate for change, ability to influence internally and externally

·       Works well in a highly collaborative matrixed environment and cross-functional approach

·       Ability to execute with strong attention to detail and organizational skills

About AstraZeneca

Here you’ll have the opportunity to make a meaningful difference to patients’ lives. With science at its heart, this is the place where breakthroughs born in the lab become transformative medicines – for the world’s most complex diseases. Answer unmet medical needs by pioneering the next wave of science, focusing on outcomes and shaping the patient ecosystem.

With our ground-breaking pipeline, the outlook is bright. Be proud to be part of a place that has achieved so much, yet is still moving forward. There’s no better time to join our global, growing enterprise as we lead the way for healthcare and society.

Why AstraZeneca?

This is the place to make a meaningful impact – on patients’ lives and your personal growth. It’s both rewarding and inspiring, and it’s what keeps us motivated every day.

Great People want to Work with us! Find out why:

• GTAA Top Employer Award for 7 years:https://reviews.canadastop100.com/top-employer-astrazeneca-canada

• Best Workplace Culture Award at the 2018 Canadian HR Awards:https://www.linkedin.com/pulse/thriving-best-workplace-culture-gena-restivo/

• Browse AstraZeneca's YouTube channel to find out more about us:https://www.youtube.com/user/astrazeneca

Are you interested in working at AZ, apply today!

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.